Анна
Менеджер з листування (Instagram)
- City of residence:
- Boryspil
- Ready to work:
- Remote
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I am reliable, self-motivated, and quick to adapt. I value clear
communication, attention to detail, and building trust with
clients. My experience combines hands-on work with people
and online interaction, allowing me to support clients in a calm,
friendly, and professional way.
WORK EXPERIENCE
MASSAGE THERAPIST - EGYPT
Aug 2025 – Present
Providing body massage and facial treatments
Adapting each session to client needs
Creating a calm and professional experience
PROFILE Communicating with clients before and after sessions,
including online booking and follow-up
Massage therapist with a background in
wellness, hospitality, and client-focused SENIOR CUSTOMER EXPERIENCE - RAFIKI
services. I work closely with clients both offline HOSTEL, EGYPT; VILLA GANESHA, EGYPT
and online, providing massage sessions, as well Jun 2023 – May 2025
as consulting and taking orders through Working with international guests
Instagram for my natural skincare brand. I have Resolving issues and improving guest satisfaction
been managing my cosmetics page since 2019, Creating a welcoming and supportive atmosphere
working with international clients and
maintaining clear, friendly communication. FOUNDER - ARATI SKINCARE (NATURAL
My approach is attentive and personalized. I COSMETICS BRAND)
focus on creating a comfortable space where
2019 – Present
clients feel at ease, understood, and well taken
Developing and produsing natural skincare products
care of, whether in person or through online
Communicating with clients via Instagram (DMs),
interaction.
including international customers
Consulting clients on skincare products and routines
CONTACT Handling orders, requests, and client questions
[
Kyiv, Ukraine ( currently in Egypt) ANALYTICS - FULLDOME PRO, THAILAND
2015 – 2018
SKILLS Supporting business operations and analytics
Working in an international team
Client communication (in-person and
online) MAKEUP ARTIST & HAIRSTYLIST (FREELANCE)
Instagram communication and 2011 – 2015, 2018 – 2021
customer support Working with TV, private clients and production studios
Product consultation (skincare & Creating personalized looks
Strong attention to detail and aesthetics
wellness)
Personalized approach to client needs
Strong interpersonal and listening skills EDUCATION & TRAINING
Multitasking and time management
Working with international clients Degree in Hair & Makeup Design (Ukraine)
Certified in facial massage (lifting & classic)
Canva (content creation)
Certified in produsing natural skincare
Traditional Thai Massage & Herbal Compress
LANGUAGES Relaxing body massage
Russian - native Yoga & Meditation Teacher
Ukrainian - native Journaling Therapy Coach
English -intermediate (B1)
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