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Viktoriia
Customer support manager
- Considering positions:
- Customer support manager, Оператор чата
- City of residence:
- Lviv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/17929926/
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Viktoria Haidamaka
Remote Recruiter / Junior IT Specialist/ HR assistant/ Support
Assistant
ABOUT ME
I am a recruitment and sales specialist with a results-driven approach. I have 1 year
of experience in full-cycle recruitment and over 2 years of experience in customer-
oriented sales. I managed candidate pipelines, handled reporting in Excel, and
worked closely with corporate clients. I easily build rapport with people, develop
long-term professional relationships, and quickly adapt to new tools and processes.
Currently seeking a remote position in IT recruitment, HR, or entry-level IT- related
roles where I can combine analytical skills, communication, and structured workflow
management.
PERSONAL DATA
WORK EXPERIENCE
E-mail:
[open contact info ](look above in the "contact info" section) 01.2023 — 04.2025
SALES SPECIALIST
Phone number:
HOUR PASSION (RETAIL SWISS WATCH) / Warsaw
[open contact info ](look above in the "contact info" section)
1. Worked with high-value clients
Date of birth: 2. Built long-term customer relationships
09.05.2001 3. Achieved sales targets consistently
4. Consultative sales of premium products
5. Trained new employees
SKILLS
04.2025 — present
Emotional intelligence and ability to RECRUITER | EMPLOYMENT AGENCY
build trust-based communication ART-TIME / Warsaw
1. Processed incoming candidate applications and conducted initial screening
Experience with Google Workspace
2. Worked with CRM systems (Bitrix, HRappka) to manage candidate pipelines
(Docs, Sheets, Drive, Gmail)
3. Conducted phone interviews and full interviews
Experience working in remote teams 4. Maintained an up-to-date candidate database and prepared reports in Excel
(Slack, Zoom, Google Meet) 5. Met established recruitment KPIs
Client communication 6. Cooperated with corporate clients, including Jeronimo Martins Polska, DPD, and
InPost
Client needs analysis
Results-driven mindset
EDUCATION
Analysis of candidate motivation and
09.2019 — 06.2024
behavior
KHNEU (KHARKIV NATIONAL ECONOMIC UNIVERSITY
Ability to work effectively under Bachelor’s Degree in Public Administration
deadlines and in a multitasking
environment
INTERESTS
Developed employer brand at the
local level through advertising, 1. Digital recruitment tools and HR technologies
2. Professional development and online learning
events, and active participation in 3. Learning foreign languages (improving English) 4. Learning new CRM systems
candidate attraction activities 5. Communication psychology 6. Pilates
LANGUAGES
Ukrainian — Fluent
English — Upper-Intermediate
Polish — Upper-Intermediate
Remote Recruiter / Junior IT Specialist/ HR assistant/ Support
Assistant
ABOUT ME
I am a recruitment and sales specialist with a results-driven approach. I have 1 year
of experience in full-cycle recruitment and over 2 years of experience in customer-
oriented sales. I managed candidate pipelines, handled reporting in Excel, and
worked closely with corporate clients. I easily build rapport with people, develop
long-term professional relationships, and quickly adapt to new tools and processes.
Currently seeking a remote position in IT recruitment, HR, or entry-level IT- related
roles where I can combine analytical skills, communication, and structured workflow
management.
PERSONAL DATA
WORK EXPERIENCE
E-mail:
[
SALES SPECIALIST
Phone number:
HOUR PASSION (RETAIL SWISS WATCH) / Warsaw
[
1. Worked with high-value clients
Date of birth: 2. Built long-term customer relationships
09.05.2001 3. Achieved sales targets consistently
4. Consultative sales of premium products
5. Trained new employees
SKILLS
04.2025 — present
Emotional intelligence and ability to RECRUITER | EMPLOYMENT AGENCY
build trust-based communication ART-TIME / Warsaw
1. Processed incoming candidate applications and conducted initial screening
Experience with Google Workspace
2. Worked with CRM systems (Bitrix, HRappka) to manage candidate pipelines
(Docs, Sheets, Drive, Gmail)
3. Conducted phone interviews and full interviews
Experience working in remote teams 4. Maintained an up-to-date candidate database and prepared reports in Excel
(Slack, Zoom, Google Meet) 5. Met established recruitment KPIs
Client communication 6. Cooperated with corporate clients, including Jeronimo Martins Polska, DPD, and
InPost
Client needs analysis
Results-driven mindset
EDUCATION
Analysis of candidate motivation and
09.2019 — 06.2024
behavior
KHNEU (KHARKIV NATIONAL ECONOMIC UNIVERSITY
Ability to work effectively under Bachelor’s Degree in Public Administration
deadlines and in a multitasking
environment
INTERESTS
Developed employer brand at the
local level through advertising, 1. Digital recruitment tools and HR technologies
2. Professional development and online learning
events, and active participation in 3. Learning foreign languages (improving English) 4. Learning new CRM systems
candidate attraction activities 5. Communication psychology 6. Pilates
LANGUAGES
Ukrainian — Fluent
English — Upper-Intermediate
Polish — Upper-Intermediate
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The candidate's resume is posted at https://www.work.ua/resumes/17929926/