Юрій

YURII CHESNOKOV
Kharkiv
[open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

Sales Manager & Customer Support Specialist SKILLS

My Skills Summary:
I’m a hands-on Account Manager with over 10 years of experience in Client ​Relationship ​
financial services. I’ve built strong relationships with hundreds of clients, Management ​&​​
helped them grow their portfolios, and personally generated more Retention, CRM ​Systems ​
than $10 million in deposits at a steady 15% conversion rate. I enjoy &​​Microsoft ​Office ​Suite,
solving problems quickly, keeping clients happy even in difficult Customer ​Support ​&​​
situations, and leading by example. Fluent in English and comfortable Escalation ​Handling,
working across multiple time zones, I’m looking for a Sales Manager or English ​advanced ​,
Customer Support Lead role where I can continue delivering real Leadership ​&​​Team ​
results. Coordination, Reporting ​
&​​Performance ​Analysis,
WORK EXPERIENCE Russian ​native, Sales ​
Negotiation ​&​​Closing,
Adrofx.com and Allipips.com • Kharkiv • 05/2014 - 12/2025 Strong ​communication ​
Account manager • Full-time skills, Ukrainian ​native
• Serve as the lead point of contact for all customer account
management matters EDUCATION
• Build and maintain strong, long-lasting client relationships
Specialist's and
• Negotiate contracts and close agreements to maximize profits Bachelor's
• Ensure the timely and successful delivery of our solutions according degrees in
to customer needs and objectives Automatic
management of
• Develop new business with existing clients and/or identify areas of
improvement to meet sales quotas
technological
processes
• Forecast and track key account metrics (e.g. quarterly sales results Kharkiv State Technical
and annual forecasts) University of
• Prepare reports on account status Construction and
Architecture
• Collaborate with sales team to identify and grow opportunities 09/2005 - 05/2010
within territory
and was qualified as an
• Assist with challenging client requests or issue escalations as
engineer of automatic
needed
management of
Dubai Duty Free • Dubai • 10/2012 - 09/2013 technological processes.
Sales Assistant • Full-time
• • Delivered world-class customer service and maximized sales in
one of the world’s busiest duty-free shops

Tez Tour Company • Antalya • 03/2008 - 11/2008
Tez Tour Company, Long Beach Hotel, Antalya
Tour Guide & Transfer Manager • Full-time
• Guided international tourists and managed transfers in a
multicultural environment