Юрій

YURII CHESNOKOV
Kharkiv
[open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)

Sales Manager & Customer Support Specialist SKILLS

My Skills Summary:
I’m a hands-on Account Manager with over 10 years of experience in Client Relationship
financial services. I’ve built strong relationships with hundreds of clients, Management &
helped them grow their portfolios, and personally generated more Retention, CRM Systems
than $10 million in deposits at a steady 15% conversion rate. I enjoy &Microsoft Office Suite,
solving problems quickly, keeping clients happy even in difficult Customer Support &
situations, and leading by example. Fluent in English and comfortable Escalation Handling,
working across multiple time zones, I’m looking for a Sales Manager or English advanced ,
Customer Support Lead role where I can continue delivering real Leadership &Team
results. Coordination, Reporting
&Performance Analysis,
WORK EXPERIENCE Russian native, Sales
Negotiation &Closing,
Royal Foam • Kharkiv • 01/2026 - 07/2026 Strong communication
Royal Foam manufactures custom EPS architectural foam products skills, Ukrainian native
with hard-coat finishes for residential and commercial construction.
The company works with contractors, builders, architects, and EDUCATION
developers across the U.S., providing estimating, custom fabrication,
and project support for decorative exterior building components. Specialist's and
Estimator / Sales Representative | January 2026 – July 2026 • Bachelor's
Full-time degrees in
• Prepared estimates and quotations for custom architectural Automatic
products. management of
technological
• Consulted with contractors, architects, builders, and homeowners. processes
• Managed customer inquiries, follow-ups, and project coordination. Kharkiv State Technical
University of
• Supported sales and business development through outbound and Construction and
inbound communication. Architecture
• Maintained customer records and sales pipeline using Zoho CRM. 09/2005 - 05/2010
• Coordinated with production to ensure accurate and timely project and was qualified as an
delivery. engineer of automatic
Adrofx.com and Allipips.com • Kharkiv • 05/2014 - 12/2025 management of
technological processes.
Account manager • Full-time
• Serve as the lead point of contact for all customer account
management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according
to customer needs and objectives
• Develop new business with existing clients and/or identify areas of
improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results
and annual forecasts)
 • Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities
within territory
• Assist with challenging client requests or issue escalations as
needed

Dubai Duty Free • Dubai • 10/2012 - 09/2013
Sales Assistant • Full-time
• • Delivered world-class customer service and maximized sales in
one of the world’s busiest duty-free shops

Tez Tour Company • Antalya • 03/2008 - 11/2008
Tez Tour Company, Long Beach Hotel, Antalya
Tour Guide & Transfer Manager • Full-time
• Guided international tourists and managed transfers in a
multicultural environment