Володимир

VOLODYMYR KARVATSKYI
C U S T OME R S U P P OR T S P E C I A L I S T

PROFESSIONAL SUMMARY
I am a responsible person, who learns new things fast and can do all the necessary work tasks with great
results. I am looking for a permanent job with possible career advancements, because I want to grow
professionally and to become only better at what I do.

CONTACT
Phone: [open contact info](look above in the "contact info" section) Address: Ukraine, Chernivtsy oblast’, Klishkivtsi,
Email: [open contact info](look above in the "contact info" section) st. Shevchenka 32

WORK EXPERIENCE
English tutor | 2023-2024
Antischool
Tutored nearly 15 students. Some of them was learning from level zero and the results were visible.

Customer support specialist | 2024-2025
IN1 - fin-tech start-up
Communicated with clients in English and Ukrainian via chat.
Worked on AML and KYC tasks, such as onboarding, verification, monitoring.
Worked with a custom CRM system.

Customer support representative | 2025-2026
Orthodontic Experts - USA orthodontic corporation with nore than 30 clinics
Communicated with clients in English and Ukrainian via Nextiva(telephony tool).
Got basic understanding of the way USA insurance companies work.
Worked with a custom CRM system.

ACADEMIC HISTORY
L. Kadenyuk School | 2022 Taras Shevchenko National University of Kyiv |
Upper secondary education 2022-2026

Graduated school with a gold medal. Bachelor degree in Program Engineering
Tour guide in a museum, located on I am a 4th-year student with excellent
school premises, dedicated to space academic performance.
flights. Got into the university with 186/200 NMT
points.