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Project-менеджер
- Considering positions:
- Project-менеджер, менеджер проєктів, координатор проєктів
- City of residence:
- Kyiv
- Ready to work:
- Remote
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Olesya Gimon
Junior Project Manager / Project Coordinator
Ukraine, Kyiv | [open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section)
Summary
Customer Support and Quality Control Specialist with 7+ years of experience in IT, client
communication, and process coordination. Transitioning into Project Management with focus on
Agile, communication, and workflow organization.
Skills
Communication, Stakeholder Management, Task Coordination, Problem Solving, Time
Management, Risk Awareness, Agile (Scrum, Kanban)
Tools
Kanban boards, Basic Jira/Trello, Slack, Google Docs/Sheets
Experience
Ciklum — IT Support Engineer
Managed client requests via ticketing system, coordinated between teams, ensured deadlines,
supported technical systems, resolved issues.
Genesis — Customer Support / QC Manager
Coordinated workflows, prioritized tasks, handled escalations, trained team members, improved
quality processes.
Skelar (Brighterly) — Customer Support Specialist
Client communication, scheduling coordination, request handling, service quality, used Kanban
workflow.
Education
Lviv State University of Life Safety — English Philology
Courses
Project Management Course — Prometheus (2026)
Languages
Ukrainian (Native), English (B2)
Junior Project Manager / Project Coordinator
Ukraine, Kyiv | [
Summary
Customer Support and Quality Control Specialist with 7+ years of experience in IT, client
communication, and process coordination. Transitioning into Project Management with focus on
Agile, communication, and workflow organization.
Skills
Communication, Stakeholder Management, Task Coordination, Problem Solving, Time
Management, Risk Awareness, Agile (Scrum, Kanban)
Tools
Kanban boards, Basic Jira/Trello, Slack, Google Docs/Sheets
Experience
Ciklum — IT Support Engineer
Managed client requests via ticketing system, coordinated between teams, ensured deadlines,
supported technical systems, resolved issues.
Genesis — Customer Support / QC Manager
Coordinated workflows, prioritized tasks, handled escalations, trained team members, improved
quality processes.
Skelar (Brighterly) — Customer Support Specialist
Client communication, scheduling coordination, request handling, service quality, used Kanban
workflow.
Education
Lviv State University of Life Safety — English Philology
Courses
Project Management Course — Prometheus (2026)
Languages
Ukrainian (Native), English (B2)
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The candidate's resume is posted at https://www.work.ua/resumes/17944590/