Samuel
Customer support representative
- Age:
- 21 years
- City:
- Lviv
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Contact Information: [
Email: :[
Professional Profile:
As a dedicated and results-driven nursing professional with a strong passion for technical writing, I bring a unique blend of healthcare expertise and creative communication skills to the table. With a proven track record of delivering high-quality content and fostering meaningful relationships, I am confident in my ability to drive success in various industries, including healthcare, tourism, hospitality, and insurance.
Summary of Qualifications:
- Nursing Professional: A foundation in healthcare principles and practices, with a Bachelor of Science in Nursing degree from Ternopil National Medical University.
- Technical Writer: Proven ability to create clear, concise, and engaging content for diverse audiences, with a co-authored book on Amazon, "Plastic Surgery Demystified".
- Effective Communicator: Excellent interpersonal and communication skills, with experience teaching English to kindergarten students and working with people from various backgrounds.
-Active listener
-External Auditor (very independent, ability to plan accurately and comply with relevant standards and regulations.
-Risk management
Professional Experience:
- Kindergarten English Teacher (2 years)
- Developed and delivered engaging lesson plans to kindergarten students, fostering a love for learning and promoting academic excellence.
- Demonstrated patience, creativity, and adaptability in working with young learners, ensuring a supportive and inclusive learning environment.
- Technical Writer (Co-author, "Plastic Surgery Demystified")
- Collaborated with a team of experts to create high-quality, informative content on plastic surgery, showcasing expertise in technical writing and attention to detail.
- Contributed to the book's success on Amazon, with positive reviews and ratings from satisfied readers.
-Industrial training in the hospital (3 months)
HUMANITARIAN SERVICE: Worked at a Non-profit NGO for 2 years in my community as a community outreach worker, providing support and empowerment for mostly young youths who had behavioural issues etc.
Education:
- Bachelor of Science in Nursing, Ternopil National Medical University
Skills:
- Technical Writing: Creating clear, concise, and engaging content for diverse audiences
- Communication: Excellent interpersonal and communication skills, with experience working with people from various backgrounds and ability to communicate complex ideas
- Analytical Thinking: Ability to analyze complex information and develop effective solutions
- Adaptability: Proven ability to adapt to new environments, industries, and challenges
- IT skills (Basic computer proficiency)
- Record Keeping
- Leadership skills (planning) etc
- Manager skills (problem-solving, trust-building, active listening).
- Group facilitation
-Teamwork (ability to work with a team)
-Sales Representative (ability to sell products and services effectively, i have a strong customer service skill, good communication skills with customers to understand their needs and recommend suitable products or services.
Industries of Interest:
- Healthcare: Medical writing, nursing, and healthcare-related roles
- Tourism & Hospitality: Travel writing, hospitality content creation, customer service, and sales
- Insurance: Insurance content writing, customer service, and health risk assessment
- Customer service representative
- Medical Writer
- Sales Representative
- Community/ public health
Very much open to a change of career anytime
References:
Available upon request.
This CV showcases my:
- Unique blend of nursing and technical writing expertise
- Strong communication and interpersonal skills
- Adaptability and analytical thinking abilities
- Passion for various industries, including healthcare, tourism, hospitality, and insurance
- Management skills
LANGUAGE SPOKEN: ENGLISH LANGUAGE
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