Мария

Mariia Baranova

Tel.: [open contact info](look above in the "contact info" section) | E-mail: [open contact info](look above in the "contact info" section) |
Languages: English C1 | German С1-B2 | Polish B2 | Ukrainian C1| Russian C1
21 years of experience | 16 years in administrative and operational leadership roles
Driving License: Category B, have a car | Readiness for business trips: up to 30% of time

Operations and Project Manager
Operations and Project Manager with 16+ years of experience leading cross-functional initiatives and improving
business operations. I partner with stakeholders to streamline processes, drive execution, and deliver measurable business results.
Known for bringing clarity to complex challenges, building scalable ways of working, and turning strategy into action.

SKILLS AND QUALIFICATIONS
Performance Management & KPI Reporting: Building dashboards, tracking key performance indicators, and providing
actionable insights for decision-making.
Stakeholder Management: Collaborating with executives, clients, and cross-functional teams to align priorities and drive
successful outcomes across the USA, Canada, DACH, and MENA regions
Risk Management & Mitigation: Identifying operational and project risks, assessing impact, and implementing qualitative and
quantitative mitigation strategies.
Business Case Development: Preparing use cases, proof of concepts (PoCs), and cost–benefit analyses to support strategic
investments and business decisions.
Strategic Business Development: Supporting growth initiatives, international partnerships, and market expansion
Cross-Functional Collaboration: Coordinating activities across Sales, Marketing, Product, HR, and Operations to improve
execution and communication
Change Management: Driving process adoption and organizational change using ADKAR, PDCA, Agile, and Kanban
methodologies.
Program & Initiative Delivery: Launching and managing corporate initiatives from concept through implementation and
operational handover.
Client & Partnership Management: Building trusted relationships, supporting customer retention, and developing long-term
strategic partnerships.
Team Leadership & Coordination: Leading teams of employees, contractors, and external partners while managing multiple
priorities and deadlines.
Project Governance & Reporting: Managing project planning, scheduling, status reporting, issue tracking, and stakeholder
communication.
Event & Executive Support: Organizing conferences, exhibitions, workshops, executive meetings, and business presentations.
International Project Experience: Coordinated a World Bank (IBRD)-funded project and prepared procurement, grant and
investor documentation.
Communication & Presentation: Preparing executive presentations, pitch decks, investor materials, and business documentation.
Tools & Technologies: Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, Outlook, Asana, Notion, Pipedrive CRM,
WordPress, Wix, Zoom etc.

PROFESSIONAL STRENGTHS
Teamwork & Relationship Building: Collaborative team player with the ability to build trust, encourage transparency, and support
high-performing teams.
Problem Solving & Critical Thinking: Analyzing complex situations, identifying practical solutions, and driving issues to
resolution.
Self-Management: Highly organized and able to work independently with minimal synchronisation while managing multiple
priorities.
Reliability & Professional Integrity: Recognized for accountability, discretion, confidentiality, and a strong sense of ownership.
Continuous Improvement Mindset: Passionate about simplifying processes, introducing practical templates, and identifying
automation opportunities.
Analytical & Results-Oriented: Combining structured thinking with a focus on execution, measurable outcomes, and continuous
learning.
Adaptability & Resilience: Comfortable working in dynamic environments, managing change, and responding effectively to
evolving business needs.

EDUCATION
2009-2014 Pedagogical University,Teacher of English and Foreign Literature.
2002-2005-Medical College, Registered Nurse
Multiple courses for knowledge and skills improvement (procurement, grants, team management, sales, business development)

ADDITIONAL INFORMATION
Family status: Married, have a 16 y.o. son | Personality type (Myers-Briggs): ESTJ | Hobbies: reading, foreign languages, yoga
JOB EXPERIENCE

andagon Holding GmbH | Cologne, Germany (Remote/Hybrid)
Senior Projects Coordinator (progressed from Personal Assistant to CEO → Business Assistant → Project Coordinator →
Team Lead → Senior Projects Coordinator )
August 2021 – April 2026
German IT company specializing in Software Quality Assurance, SaaS solutions, and IT training.
• Earned 4 promotions in under 5 years, taking on increasing responsibility across operations, project management,
business development, and executive support.
• Led simultaneously up to 20 cross-functional projects across Business Development, HR, Marketing, and Operations,
ensuring on-time delivery and alignment with strategic business goals.
• Coordinated international expansion initiatives and supported partnership development across the DACH, USA,
Canada, and MENA markets.
• Prepared and coordinated grant, funding, and investor applications, including business cases, supporting
documentation, and stakeholder communication.
• Built and led an Assistant Team of 3-5 people, introducing structured planning, workload distribution, reporting
routines, and performance tracking.
• Designed and implemented operational processes, SOPs, project templates, and KPI dashboards that improved
visibility, reporting, and execution across multiple business functions.
• Organized hundreds executive meetings, 20+ client and staff workshops, business presentations, conferences, and
networking events in both online and onsite formats.
• Managed external vendors and contractors for branding, website development, design, and communications,
coordinating project delivery from briefing through implementation.
• Developed CRM structures, reporting templates, and operational documentation to improve sales/grant/partner
acquisition tracking, pipeline visibility, and management reporting.
• Contributed to lead generation and business development initiatives by coordinating campaigns, supporting partnership
outreach, and preparing sales and presentation materials., performing pitscing to partners and clients.
• Initiated and received SAP partership status

NBTR LLC | Ukraine
Executive Assistant to CEO, Owner, CTO (progressed from a Personal Assistant to an Executive Assisstant of the Leadership
Team)
September 2012 – August 2021
Ukrainian construction company (civil construction)
• Earned a promotion from Personal Assistant to Business / Executive Assistant, expanding responsibilities to support
the CEO, Owner, and CTO across business operations and strategic initiatives.
• Coordinated cross-functional international and local projects, monitored progress, and ensured timely execution of
business priorities across multiple departments.
• Coordinated national and international logistigs of construction materials and hazardeous materials to the objects.
• Supported executive decision-making through market research, competitor analysis, business intelligence, and
preparation of analytical reports and presentations.
• Planned and coordinated national and international business travel, executive meetings, conferences, exhibitions, and
corporate events, managing end-to-end logistics and stakeholder communication.
• Provided written and oral translation (simultaneous and consecutive) during meetings, negotiations, conferences, and
business correspondence in English, Ukrainian, and Russian.
• Managed executive calendars, priorities, confidential documentation, and day-to-day operational coordination, ensuring
efficient communication between leadership, employees, clients, and external partners.

WIN (World Information Network)
Account Manager (progressed from a Personal Assistant to an Account Manager)
September 2011 – March 2012
Private Equity Management Company (North American region)
• Managed client accounts and contributed to sales and business development activities, building relationships with
prospective and existing clients in the USA and Canada.
• Assisted with private equity operations by coordinating communications, and supporting investment-related
administrative processes.
• Supported recruitment, onboarding, and other HR activities, working closely with management to coordinate staffing and
internal operations 60+ employees.
Hofftel Ukraine
Supervisor
August 2009 – August 2010
Household Services Company (USA)
• Supervised and coordinated the daily work of a team of 20+ employees, ensuring service quality, productivity, and
operational efficiency.
• Supported recruitment, onboarding, scheduling, and other HR activities to maintain effective workforce operations.
• Handled inbound and outbound customer communications, resolving issues, improving customer satisfaction, and
supporting customer retention.
• Collaborated with management to improve service delivery, and maintain high operational standards.

Dr. Müller Pharma
Regional Sales Manager (Ukraine)
May 2009 – August 2010
Czech Pharmaceutical Company
• Developed and managed sales activities within the assigned region, driving business growth and expanding the
company's presence in the Ukrainian market.
• Built and maintained long-term relationships with healthcare professionals, distributors, and business partners to
support customer acquisition and retention.
• Identified new business opportunities, conducted market analysis, and implemented regional sales strategies to increase
market penetration.
• Negotiated commercial agreements, presented products, and managed the full sales cycle from prospecting to account
management.
• Monitored sales performance, prepared sales forecasts and reports, and collaborated with management on business
development initiatives.
• Represented the company at meetings, product presentations, and industry events, strengthening brand awareness

Arrayland-International
Account Manager
September 2008 – June 2009
Medical Genetics Company (Istanbul, Türkiye)
• Prepared and delivered product presentations to prospective clients and business partners, supporting sales and business
development activities.
• Coordinated marketing and promotional campaigns across online channels and traditional media to increase brand
visibility and generate new business opportunities.
• Assisted management with business operations, meeting coordination, reporting, and day-to-day administrative support.

Hello Center
Client Manager
October 2007 – August 2008
American Insurance Company
• Managed inbound and outbound customer communications, identifying client needs and delivering appropriate insurance
solutions.
• Built and maintained strong customer relationships, contributing to customer satisfaction and retention.
• Trained and onboarded new employees on sales techniques, customer service standards, and internal processes.
• Collaborated with team members to achieve sales targets, improve service quality, and support daily business operations.

Central Hospital, Kirovohrad, Ukraine
Registered Nurse - Intensive Care Unit (ICU) & Hemodialysis Center
August 2005 – July 2007
• Delivered high-quality patient care in the Intensive Care Unit (ICU) and Hemodialysis Center, working in a fast-
paced, highly regulated healthcare environment.
• Performed a wide range of clinical procedures while ensuring strict compliance with medical protocols, patient safety
standards, and infection control requirements.
• Collaborated with multidisciplinary teams of physicians and healthcare professionals to coordinate patient care and
respond effectively in critical situations.
• Maintained accurate clinical documentation and monitored patient conditions, ensuring timely communication and
continuity of care.
• Developed exceptional attention to detail, the ability to remain calm under pressure, and a disciplined approach to
following procedures in high-risk environments.
This early experience in critical care shaped my professional approach for the whole life combining disciplined execution,
accountability, and attention to detail with empathy, collaboration, and a strong focus on people.