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Спеціаліст технічної підтримки

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Спеціаліст технічної підтримки, Дата-аналітик, Розробник BI
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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Mikhail Pogrebnoy
CONTACT INFO: Business Intelligence Analyst / QlikView Developer

Phone: [open contact info](look above in the "contact info" section)
SUMMARY
E-mail: [open contact info](look above in the "contact info" section)
Having worked as a BI Engineer for the last 10+ years, my main responsibilities have been to ensure that our
Telegram: @pogrebnoymike clients receive valid and up-to-date reporting. Utilizing mainly QlikView as the BI platform, I am directly involved
in project development cycle, from requirement gathering with industy representatives, to project estimation,
delivery and maintenance.
Along with server management and leading a small BI team, I have been involved in scripted, Looker and
LANGUAGES: SQL, CSS, Python, Javascript in-house BI solutions. My main focus has always been around delivering timely meaningful reporting solutions to
cover client’s requirements and suggest new areas for improvement.
TECHNOLOGIES: QlikView, Looker, SOAP API
RELEVANT WORK EXPERIENCE
SOURCE CONTROL: Git, SVN
NOV 2019 - PRESENT
DATABASES: MySQL
BI Team Lead, Form.com, Kyiv
OS: Windows, Linux
Transitioned to a Team Lead position to accompany QlikView development cycle for custom projects.
Monitoring and assisting a team of developers and QA specialists, from hiring to training and mentoring at all
IDE: VSC, IDEA, PyCharm, DataGrip stages of project development. Responsible for QlikView development deliverables, server maintenance and
monitoring; working with IT and Project Management teams.

ENGLISH: Proficient (C2)
TASKS AND ACCOMPLISHMENTS:
GERMAN: Beginner (A1)
- Maintenance and development of 25+ QlikView dashboard solutions for retail, insurance,
security and consulting industry clients.
- Implemented QlikView integration with Jira for an internal time-tracking solution to
accommodate staff capacity benchmarking.
- Implemented REST API integration to ensure InfoSec platform compliance.

ENVIRONMENT: QlikView, Jira, GitLab, Confluence, SOAP/REST API.

MAR 2010 – NOV 2019

QlikView Developer, WorldAPP, Kyiv

Responsible for all stages of custom reporting, with QlikView as a newly-adopted company BI solution.

TASKS AND ACCOMPLISHMENTS:

- Defined and implemented ETL procedures for incremental data synchronization between
the core product and QlikView server.
- Provided support for IT during server upgrades; scaling and re-engineering solutions to
client specifications.

ENVIRONMENT: QlikView, SVN, HTML/JavaScript.

SEP 2006 – MAR 2010

Tech. Support – QA Analyst, WorldAPP, Kyiv

Transitioned from technical support specialist to QA Analyst in custom solutions department during this period.

TASKS AND ACCOMPLISHMENTS:

- Online / Phone user support, bug tracking, client feedback collection.
- Custom solution testing and supporting an outsourced offline application delivery.

ENVIRONMENT: VoIP, HTML, CSS, JavaScript.

EDUCATION

Nizhyn State Gogol University (Nizhyn, Ukraine - 2001-2006)
Department of Foreign Languages (English, German)
Degree: Teacher of English, German and Foreign Literature (MS)

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