Lana
Адміністративний, операційний асистент
- Considering positions:
- Адміністративний, операційний асистент, PPC-спеціаліст, Head of e-commerce, Керівник відділу продажу, Менеджер з продажу, Помічник керівника, Начальник по продажам, Комерційний директор, Керівник маркетплейсу, Медіабайер
- Age:
- 29 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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ADMINISTRATIVE & OPERATIONS ASSISTANT
[
ABOUT ME
Administrative and Operations Assistant with experience in fintech, customer support, and process
coordination.
Skilled in CRM systems, client communication, and maintaining accurate documentation in fast-paced
environments.
Detail-oriented, reliable, and focused on improving operational efficiency.
EDUCATION
Lviv Polytechnic National University
Bachelor’s Degree in Architecture
Mate Academy
UX/UI Design (Figma, UX Research)
PROFESSIONAL EXPERIENCE
Customer Support / Operations Assistant Oct 2024 - Present
MR Capital
Processed PSP payments and supported transaction operations.
Managed client requests using CRM systems.
Maintained documentation and internal records.
Coordinated with teams to resolve issues.
Improved workflows and response time.
Ensured high-quality customer support.
Assistant Accountant Dec 2023 - Oct 2024
NY Company
Supported daily accounting operations.
Processed invoices and financial documents.
Entered financial data into systems.
Worked with spreadsheets and reports.
TECHNICAL SKILLS
Operations Google Sheets Process Coordination
Administrative Support Excel Communication
CRM Systems Data Management Attention to Detail
LANGUAGES
Ukrainian - Native
Russian - Fluent
Polish - Intermediate
English - Intermediate
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The candidate's resume is posted at https://www.work.ua/resumes/18003051/