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Viktoriia

Customer support manager

Considering positions:
Customer support manager, Virtual assistant, Chat manager, менеджер служби підтримки, менеджер з продажу
Age:
27 years
City of residence:
Kyiv
Ready to work:
Remote

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SIRKO VIKTORIIA

[open contact info](look above in the "contact info" section)
About Me
[open contact info](look above in the "contact info" section)
I have experience in customer service and client relations. I am
Kyiv
responsible, a quick learner, and adapt easily to new
environments. I possess strong communication skills, work
effectively as part of a team, complete assigned tasks efficiently,
and am capable of making independent decisions.

EDUCATION
WORK EXPERIENCE

Educational and Scientific Jul 2024 – Present
Institute of Economics and Hotel La Casa l Hechinger straße , Tübingen
Trade Cook
Hotel and restaurant business Offer consumer goods packages to corporate and clients
2016 - 2020 Meet with clients every quarter to update or renew services
Train junior sales agents

SKILLS May 2020- Feb 2023
Chornomorka l Fish Restaurant, Kyiv
Microsoft Office (Excel, Word) Waiter/restaurant manager
Provided excellent guest service and recommendations
Attention to Detail
Increased sales and was the best-selling
Problem-Solving
Managed staff and quality control
Time Management
Februar 2020 - April 2020
Presentation Skills
Hantexl Kyiv
Team Collaboration Sales Agent
Fast learner and adaptable Respond to client questions
Coordinate internal answers to respond to clients
LANGUAGE Filling in tables

English B1
Germany A1
Polish B2
Ukraine native

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