Анастасія

ANASTASIIA
KHOMOVSKA

PROFESSIONAL SUMMARY

CONTACT
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to
meet team goals.
03130, Gran Alacant Spain

Mobile: [open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section) SKILLS

- Communication Skills - Flexibility
- Problem-Solving Skills - Organization Skills
- Critical Thinking Skills

EDUCATION
WORK HISTORY

Master of Tourism November 2024-October 2025
Real estate agent|Carmen Vara Inmobiliaria, Dénia, Spain (On-Site)
Worked within the international department, advising clients on real estate
- opportunities along the Costa Blanca coast.
Identified and selected properties tailored to clients’ specific needs and investment
- criteria.
- Collaborated with multiple real estate agencies to source and secure suitable listings.
Conducted property viewings with clients, providing detailed insights and guidance
Odesa National Economic University - throughout the process.
Contributed to the company’s marketing strategy by developing promotional
Odesa, Ukraine - campaigns for real estate properties.
Created and edited video content to effectively showcase property listings.
-

November 2023 - March 2024
English broadcaster|HireUa, remote
Developed and recorded English-language YouTube videos on overseas employment
for Ukrainians, combining script execution with original scriptwriting.
-

February 2022 - May 2023
Speaker | Lectera, Ukraine, Odesa (Remote)
- On this position I used to broadcast educational courses in German and English languages.
LANGUAGES
September 2019 - October 2021
Project Manager | HS-Soft, Ukraine, Odesa
German:

Advanced (C1) Tutored our software products(which are developed for bakeries, restaurants, hotels,
- butchers and so on)to over a 100 clients on a regular basis.
English: - Managed the relationship with leaders of large and medium-sized enterprises.
- Created and maintained project documentation.
Advanced (C1)
Leaded the client through the whole process: starting with basic features and
Spanish: - supporting every step till after he goes “live”.
- Reported and escalated to management as needed.
Upper - Intermediate (B2)
Monitored project performance to identify areas of improvement and make
Ukrainian: - adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Native speaker
Provided detailed technical and operational direction in project challenges,
Russian: - consistently meeting deliverables according to deadlines.

Native speaker
April 2018 - September 2019
Technical Support Specialist | HS-Soft, Ukraine, Odesa
Dealing with technical requests and problems of clients - assistance in installing of our
- equipment.
- Answering the questions concerning features of our software.
- Utilized ticketing system to track customer requests and prioritize urgent needs.

Provided high-level technical support by resolving inquiries by phone, e-mail and web
- consistent with department and team service levels and goals.
Troubleshot hardware, software and network issues to identify and rectify
- discrepancies.
Assisted customers in identifying issues and explained solutions to restore service
- and functionality.

Connected to computer of client using remote link to install new programs and
- applications.

June 2017 - April 2018
Support Specialist | Autodoc GMBH/Zoobio, Ukraine, Odesa

My job was to accept the orders and give the needed information to clients about the
- products.
Responded to customer inquiries and resolved complaints to establish trust and
- increase satisfaction.

June 2016 - June 2017
AU-Pair | Familie Mücke, Germany, Adelsdorf (On-Site)
 - Took on a share of the family's responsibility for childcare as well as some
housework.
Prepared healthy foods and beverages for children based on optimal dietary
- guidelines and individual restrictions.
- The main goal of this program was to learn german language

August 2015 - June 2016
Private Russian tutor| Ukraine, Odesa
- Tutored russian language to an American.

August 2015 - May 2016
Tourist attendant | Veselka, Ukraine, Odesa
- Accompaniment of tourist groups on the routes, dealing with the host parties.

February 2013 - March 2015
Sales manager, administrator | Horse club Stetson, Ukraine, Odesa
Met with clients, delivered presentations, and educated on product and service
- features and offerings.
- Managed a schedule for the club coaches.
- Informed clients about safety rules during the horse-riding.
- Confirmed appointments, communicated with clients, and updated client records.

May 2010 - February 2011
Booking manager | Health resort Magnolia, Ukraine, Odesa
Managed and closed reservation calls to increase bookings by maintaining strong
- knowledge of resort products, services, and facilities.
Answered incoming phone calls and developed friendly rapport with callers while
answering questions, making recommendations, and leading conversations to
- bookings.
- Provided customers with information about availability and pricing.
- Maintained awareness of types of rooms available in different resort locations.
- Worked closely with front desk to achieve full occupancy of property.
- Resolved various issues and discrepancies for customers.
Established and upheld high standards, promoting great customer service and
- assistance to guests.
Planned and executed marketing activities to improve property brand and increase
- revenue.