Альона

RESUME

Alyona Chernonos
Phone (South Africa): [open contact info](look above in the "contact info" section)
Phone (Ukraine): [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Citizenship: Ukrainian
Date of Birth: 06 May 1996
Current Location: South Africa
Planning to return to Ukraine for employment
Languages: English (advanced), Russian, Afrikaans

PROFESSIONAL PROFILE

Motivated and responsible professional with experience in marketing, administration, customer service, sales,

and media production. Skilled in lead management, marketing coordination, content creation, and

communication. Possess international work experience in South Africa and strong adaptability to new

environments. Known for reliability, organization, and a results-driven approach. Actively preparing to return

to Ukraine to continue my career.

WORK EXPERIENCE

JT Group Developments - Marketing (2020 - Present, South Africa)

- Distributing qualified leads to agents

- Managing and processing incoming leads

- Conducting weekly performance meetings with agents

- Monitoring and updating the company website

- Reviewing contracts before developer approval

- Editing and producing marketing videos

- Handling incoming calls professionally

- Managing and responding to email correspondence

- Coordinating updates on Property24, the website, and Facebook marketing

Splice Media Group - Media & Production Internship (October 2016 - 2017)

- Setting up cameras and recording shows

- Photography and photo editing

- Video editing, including multi-camera editing

- Providing administrative support
 RESUME

Norkem Park Kwik Spar - Retail Assistant / Cashier / Administrator (2016 - August 2016)

- Operating the cash register and closing the till

- Customer service

- General administrative duties

Impressions - Casacarita Donations - Sales Assistant (2018, 6 months)

- Assisting customers

- Supporting sales operations

Pet Masters Boutique - Sales Assistant (Weekends & school holidays)

- Customer service

- Supporting daily store operations

EDUCATION

- Arbor Primary

- Summerfield Primary

- Birchleigh High

- Matric (2014) - Woodlands International College

SKILLS

Technical & Creative:

- Microsoft Word, Excel, Outlook

- Adobe Photoshop, Avid Liquid, GIMP

- Multi-camera video editing

- Video and photo editing

Administrative:

- Document management

- Planning and coordination

- Customer communication

- General office administration

Sales & Customer Service:

- Strong communication skills

- Customer-focused approach

- Professional phone and email handling