Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18045387/

Work experience

Customer care specialist

from 03.2024 to 11.2025 (1 year 9 months)
private logistics films, Дистанційно (Транспорт, логістика)

- served as the first line of support for clients and customers.
- receiving incoming calls and resolving basic inquiries.
- worked with clients to track orders and provide updates on transport logistics.
- document customer issues and escalate it to the senior team member.

Education

National Transport University

Faculty of Management and Logistics, Київ
Higher, from 2019 to 2023 (4 years)

Additional education and certificates

Basic of Customer Relationship

3 Month

Knowledge and skills

• Knowledge of warehouse logistics
• Management of transport logistics
• Work with clients
• Customer
• The first line of support
• Ability to work in multitasking mode
• Receiving incoming calls
• MS Word
• Zendesk
• Trello

Language proficiencies

• English — advanced
• Ukrainian — beginner