Princess

Sales manager

Considering positions:
Sales manager, Sales representative, Customer service representative
Employment type:
full-time
Age:
22 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Sales representative

from 04.2025 to 04.2026 (1 year)
Bookimed.com, Remote (Medicine, pharmacy)

1. Converted 60%+ of inbound international leads into confirmed medical bookings through consultative selling.

2. Managed full sales cycle from inquiry to closure, ensuring high client satisfaction and repeat engagement.

3. Generated revenue by matching patients with high-value treatment options across global partner clinics.

4. Handled high-volume inbound leads via calls, email, and CRM while maintaining fast response times.

5. Negotiated pricing and treatment plans, improving deal closure rates and client commitment.

6. Maintained accurate CRM pipelines, tracking leads, follow-ups, and conversion performance.

7. Strengthened trust and reduced drop-offs by addressing objections and guiding clients through decision-making.

Sales representative

from 01.2024 to 03.2025 (1 year 3 months)
PrimeCare Health Solutions, Remote (Medicine, pharmacy)

1. Achieved 110–130% of monthly sales targets through consistent closing of inbound and outbound leads

2. Increased conversion rates by 35% using personalized follow-ups and needs-based selling

3. Drove upsell opportunities, boosting average customer value and overall revenue

4. Managed 50+ daily customer interactions, maintaining high engagement and responsiveness

5. Utilized CRM tools to track performance, optimize pipeline, and improve follow-up efficiency

6. Built strong client relationships, contributing to repeat sales and referrals

Sales representative

from 02.2023 to 01.2024 (1 year)
SwiftConnect Services, Remote (Telecommunications and networking)

1. Exceeded sales targets by 25%+ through effective upselling and cross-selling strategies

2. Converted support inquiries into revenue-generating opportunities, increasing sales volume

3. Maintained 95%+ customer satisfaction through prompt issue resolution and proactive communication

4. Managed customer data, interactions, and follow-ups using CRM systems
Collaborated with team members to improve conversion strategies and customer experience

Education

University of Calabar

Radiography & Radiological Science, Kyiv
Higher, from 2020 to 2025 (5 years)

Additional education and certificates

2025, 3 months

Knowledge and skills

  • Independence
  • Communicability
  • Attentiveness
  • Active sales
  • Management of CRM
  • Handling objections
  • Discipline
  • Adaptability
  • Hardworking
  • Honesty
  • B2C Sales
  • Conducting negotiations
  • Upselling
  • Telemarketing

Language proficiencies

  • English — fluent
  • French — beginner

Additional information

TECHNICAL SKILLS
1. HubSpot CRM
2. Salesforce
3. Zoho CRM
4. Google Workspace
5. Microsoft Office

KEY STRENGTHS: High closer, target-driven, resilient, persuasive communicator, fast learner, adaptable in high-pressure environments

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