Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18073041/

Work experience

Sales agent

from 04.2025 to 07.2026 (1 year 4 months)
Brighterly, Remote (Education and science)

1. Consistently met and exceeded individual and monthly sales KPIs, achieving approximately 110-130% of expected targets.

2. Converted 60% of inbound leads through consultative selling, personalized follow-ups, and effective needs-based recommendations.

3. Managed the full sales cycle from initial inquiry through objection handling, negotiation, and customer enrollment.

4. Built rapport with parents, identified their needs, and recommended appropriate learning plans based on student goals and tutor feedback.

5. Handled objections around pricing, lesson frequency, tutor suitability, and customer commitment, helping reduce lead drop-off and improve conversions.

6. Used CRM systems to manage leads, track follow-ups, monitor pipeline activity, and maintain accurate customer records.

Sales representative

from 03.2024 to 04.2025 (1 year 2 months)
Bookimed.com, Remote (IT)

1. Consistently achieved 110–130% of monthly sales targets through effective inbound and outbound lead conversion.

2. Increased conversion rates by 35% through personalized follow-ups and needs-based selling.

3. Converted 60%+ of inbound international leads into confirmed medical bookings through consultative sales.

4. Managed the full customer journey from initial inquiry to booking, ensuring a smooth and supportive experience.

5. Matched patients with suitable treatment options and international partner clinics based on their needs, preferences, and budget.

6. Managed 50+ daily customer interactions via calls, email, and CRM while maintaining strong responsiveness and engagement.

7. Handled pricing discussions, objections, and upselling opportunities to improve deal closure, customer commitment, and revenue.

Sales representative

from 02.2023 to 01.2024 (1 year)
SwiftConnect Services, Remote (Telecommunications and networking)

1. Exceeded sales targets by 25%+ through effective upselling and cross-selling strategies.

2. Converted support inquiries into revenue-generating opportunities, increasing sales volume.

3. Maintained 95%+ customer satisfaction through prompt issue resolution and proactive communication.

4. Managed customer data, interactions, and follow-ups using CRM systems.

5. Collaborated with team members to improve conversion strategies and customer experience.

Education

University of Calabar

Radiography & Radiological Science, Kyiv
Higher, from 2020 to 2025 (5 years)

Additional education and certificates

ПроSales (prosales.top)

2025, 3 months

Knowledge and skills

• Independence
• Communicability
• Attentiveness
• Active sales
• Management of CRM
• Handling objections
• Discipline
• Adaptability
• Hardworking
• Honesty
• B2C Sales
• Conducting negotiations
• Upselling
• Telemarketing

Language proficiencies

• English — fluent
• French — beginner
• Spanish — beginner

Additional information

TELEGRAM USERNAME: @princess_daveekpo

TECHNICAL SKILLS
1. HubSpot CRM
2. Salesforce
3. Zoho CRM
4. Google Workspace
5. Microsoft Office

KEY STRENGTHS: High closer, target-driven, resilient, persuasive communicator, fast learner, adaptable in high-pressure environments