Емілія

SA V
EMILIIA
DIRECT MANAGER||SALES MANAGER||UI/UX

V KA
[ +067 372 49 59 ]
[open contact info](look above in the "contact info" section)
LVIV, UKRAINE

PROFILE SUMMARY
ENTRY-LEVEL UI/UX DESIGNER WITH A UNIQUE BACKGROUND IN CLIENT MANAGEMENT AND PROJECT
MANAGEMENT. THIS COMBINATION ALLOWS ME TO APPROACH DESIGN NOT JUST ARTISTICALLY, BUT
WITH A DEEP UNDERSTANDING OF BUSINESS GOALS AND USER PSYCHOLOGY. PROACTIVE, DETAIL-
ORIENTED, AND HIGHLY MOTIVATED TO CREATE USER-CENTRIC SOLUTIONS. STRONG COMMUNICATOR
WITH INTERNATIONAL EXPERIENCE AND A FOCUS ON DELIVERING HIGH-QUALITY RESULTS.

SKILLS
UI/UX DESIGN: WIREFRAMING, PROTOTYPING, USER FLOWS, UX RESEARCH, RESPONSIVE DESIGN,
VISUAL HIERARCHY.
DESIGN TOOLS: FIGMA (ADVANCED), FIGJAM, CANVA, ADOBE PHOTOSHOP (BASIC).
MANAGEMENT & BUSINESS: CRM SYSTEMS (LEAD MANAGEMENT, SALES FUNNELS), PROJECT
MANAGEMENT METHODOLOGIES, CLIENT RELATIONS.
SOFT SKILLS: FAST LEARNER, INITIATIVE-TAKER, OPEN TO FEEDBACK, AND STRONG PROBLEM-SOLVING
ABILITIES.

EXPERIENCE
UI/UX DESIGN PRACTICE (PERSONAL PROJECTS & COURSES)
DESIGNED END-TO-END UI/UX SOLUTIONS FOR WEB AND MOBILE CONCEPTS, FOCUSING ON USER
NEEDS AND BUSINESS LOGIC.
DEVELOPED COMPREHENSIVE USER FLOWS, WIREFRAMES, AND HIGH-FIDELITY SCREENS USING FIGMA.
CREATED INTERACTIVE PROTOTYPES TO DEMONSTRATE USER SCENARIOS AND PRODUCT
FUNCTIONALITY.
APPLIED USABILITY PRINCIPLES AND ITERATED DESIGNS BASED ON TESTING AND SELF-REVIEW.
DIRECT / CLIENT MANAGER | RETAIL CHAIN
MANAGED CLIENT COMMUNICATIONS ACROSS INSTAGRAM, MESSENGERS, AND MARKETPLACES,
HANDLING A HIGH VOLUME OF INQUIRIES.
OPERATED CRM SYSTEMS TO TRACK LEADS, MANAGE THE SALES FUNNEL, AND MONITOR ORDER
STATUSES FROM CONTACT TO CLOSING.
OPTIMIZED REQUEST PROCESSING WORKFLOWS TO IMPROVE CUSTOMER SERVICE EFFICIENCY AND
RESPONSE TIMES.
PRIORITIZED TASKS IN A FAST-PACED ENVIRONMENT, ENSURING A PERSONALIZED APPROACH TO EVERY
CLIENT.

CERTIFICATIONS EDUCATION
UI/UX DESIGN COURSE — GARY SIMON BACHELOR’S DEGREE IN MANAGEMENT (IN PROGRESS)
(DESIGNCOURSE)
LVIV POLYTECHNIC NATIONAL UNIVERSITY
IELTS- ADVANCED (CAE)