Daria

Education

NTUU “Kyiv Politechnic Institute”
M.Sc. Management & marketing. 2007 - 2012
International economy
GPA: 4,9 out of 5

Experience
Daria Kozak
MTI LLC
Logistics specialist, external logistics 2013 - 2016
department
• Managed end-to-end international shipment execution,

Contact coordinating transport from order placement to warehouse delivery.
• Prepared customs and transport documentation to ensure
regulatory compliance and uninterrupted cross-border flow.
• Coordinated insurance claims and incident resolution, mitigating
[open contact info](look above in the "contact info" section)
financial exposure.
[open contact info](look above in the "contact info" section) • Conducted freight market analysis to identify cost optimization
opportunities and support logistics efficiency improvements.
Kyiv

MTI LLC
Head of external logistics department 2016-2022
• Led international external logistics operations across China, EU, and
US trade lanes, overseeing multimodal freight execution and cross-
About Me border supply chain coordination.
• Managed annual transportation volume exceeding 130 sea
containers, 400+ full-truckload shipments, and 400+ air freight
Operations leader specializing in deliveries.
supply chain coordination, • Directed competitive tenders with freight forwarders, conducted
operational systems, and cross- market rate benchmarking, and negotiated shipping contracts to
functional execution in optimize cost structure and service performance.
• Supervised a team of 5 logistics specialists, structuring workload
international production
distribution, training programs, and performance oversight.
environments. • Oversaw end-to-end international shipment flow, ensuring
Experienced in managing high- regulatory compliance, customs documentation accuracy, and
value US project portfolios, uninterrupted supply continuity.
• Managed carrier disputes and claims resolution, negotiating
implementing CRM systems,
compensation for damaged or short-delivered goods to protect
improving quality control company financial interests.
frameworks, and building scalable • Conducted logistics budgeting and transportation cost forecasting
operational processes across aligned with corporate financial objectives.
suppliers, logistics, finance, and • Served as operational liaison between logistics, procurement,
finance, and executive leadership, providing strategic insights on cost
customer operations.
trends and supply chain risks.
• Managed contract lifecycle oversight within ERP (PeopleSoft),
ensuring compliance, renewal planning, and risk mitigation.
 NDA
Skills Project & Client Operations Manager – 2022-2026
US Market (Custom Lighting)
• Workflow Automation & System • Owned end-to-end execution of high-ticket US projects across a
Architecture portfolio of ~150 concurrent orders at various lifecycle stages
(approval, production, shipment, delivery).
• Financial Visibility & Payment
• Coordinated production planning and supply execution across
Oversight
international manufacturers to support monthly project inflow
• CRM Evaluation & Full averaging $400K.
Implementation • Maintained 97% on-time delivery performance by proactively
coordinating production timelines, logistics, and cross-functional task
• Executive-Level Stakeholder
alignment.
Communication • Reduced post-delivery claims by 76% by rebuilding the quality
• Strategic Decision-Making control framework, introducing structured pre-production validation
• Team Development & Performance and pre-shipment inspection checkpoints.
• Strengthened factory accountability through enhanced packaging
Oversight
standards, labeling protocols, and controlled shipment release
processes.
• Served as the single operational owner responsible for timeline
accuracy, financial alignment, and client satisfaction across multi-
party international projects.
• Led full implementation of a CRM platform integrating project
tracking, financial workflows, vendor payments, and operational
reporting.
• Integrated accounting processes into CRM, enabling real-time
visibility into vendor payments, receivables, and project-level financial
performance.
• Designed partner- and factory-level tracking structures to improve
forecasting accuracy and executive oversight.
• Initiated the development of a client-facing order tracking portal to
enable real-time project visibility and reduce reactive support
workload.
• Oversaw vendor payment cycles and client collections, ensuring
billing accuracy and alignment with monthly financial closures.
Coordinated cross-functional teams (sales, engineering,
manufacturing, logistics, finance) to proactively resolve technical,
logistical, and financial bottlenecks while protecting project margins.
• Managed full-cycle client communication from pre-project
alignment through production, delivery, and post-delivery resolution,
ensuring transparency and high customer satisfaction.