Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/18115446/

Work experience

Sales manager

from 06.2024 to now (2 years 2 months)
Montreal Appliance Repair, Remote (Public and business services)

•️ Oversaw sales process, conducted post-service follow-up to ensure customer satisfaction.
•️ Created quotes through email and SMS communication, responded to email inquiries about services.
•️ Dispatched technicians effectively to the client location.

Sales representative

from 04.2023 to 06.2024 (1 year 3 months)
Connect Tech, Remote (IT)

•️ Handled inbound (telephone, email & social media) inquiries, qualified leads, and guided clients through the sales process
•️ Product demonstration, addressed user complaints and customer retention goals
• Conducted cold outreaches to potential businesses and clients through phone and email channels

Sales Manager

from 02.2020 to 12.2022 (2 years 11 months)
Green Way Moving & Storage, Remote (Transportation and logistics)

•️ Contacted potential clients, negotiated terms, addressed objections, and secured bookings
•️ Dispatched moving crews to client location, utilized CRM tool to record client interactions
•️ Managed inbound call and email inquiries regarding moving services

Education

University of Calabar

Economics, Lviv
Higher, from 2018 to 2023 (5 years)

Additional education and certificates

EF Set English Certification

3 months

Knowledge and skills

• Communicability
• Customer retention
• Conducting negotiations
• Handling objections
• Sales closer
• Adaptability

Language proficiencies

English — fluent

Additional information

Professional Summary:

Proactive sales and customer support professional with proven success working with customers across the US, Canada, and Europe in remote sales environments.
Extensive experience in scaling revenue through high-converting customer retention strategies, resolving complex customer problems, consistently shortening sales cycles, & providing high-stakes inputs while achieving a 70% close rate. Adept in the use of CRM systems, strong communication & negotiation ability, and a collaborative, team-oriented ideology.