Maxim

MAKSYM SHEVCHUK

Phone Email Location
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Kyiv, Ukraine
Telegram / Viber

PROFILE WORK EXPERIENCE
Specialist with experience in customer
service and operations. Skilled in working
with databases, information processing, and Registration and Data Processing Specialist 2022 — 2023
process organization. Experienced in Charitable Foundation “Right to Protection”
interacting with large numbers of people in a
dynamic environment. Quick to adapt and • Registered individuals for cash assistance programs
effective at solving work-related tasks. • Traveled to settlements and worked in field conditions
• Consulted citizens on eligibility and payment conditions
• Collected, verified, and entered personal data into databases

SKILLS •
•
Worked with large volumes of information and documentation
Interacted with vulnerable population groups
• Resolved organizational issues promptly
• Customerservice and effective communication

• Organization and coordination of work processes

• Working with databases and information Trade and Marketing Assets Accounting Specialist 2016 — 2020
processing ALLO LLC
• Data entry, verification, and systematization
• Organized and controlled work processes
• Problem-solving and conflict resolution • Coordinated repair and maintenance of equipment
• Checked product quality after service maintenance
• Ability to work in a dynamic environment
• Communicated with the central office and departments
and handle stress
• Resolved conflict situations with customers
• Attention to detail and responsibility • Made decisions regarding further product use
• Ensured timely return of customer goods

TECHNICAL SKILLS
• Microsoft Office (Excel, Word)
• 1C EDUCATION
• Database management

Bachelor’s Degree 2016 — 2019
LANGUAGES Konotop Institute of Sumy State University
• Ukrainian Specialty: Electronics and Telecommunications

• English — C1 (Advanced)
EF SET Certificate
Junior Specialist 2012 — 2016
Kyiv College of Hotel Management
Specialty: Software Development