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Давид

Customer service manager

Considering positions:
Customer service manager, Диспетчер, Операційний менеджер
Age:
25 years
City of residence:
Kyiv
Ready to work:
Remote

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DAVYD
KOVTUN

Education
About Me
(2024 – Present)
I am a partner and operations focused
BACHELOR OF INTERNATIONAL RELATIONS
professional with a strong international
background and hands on experience supporting PRESIDENT UNIVERSITY | INDONESIA
B2B partnerships, market expansion, and
Bachelor of International Relations
operational coordination. I enjoy working at the
intersection of partners, processes, and data, 3.8
turning complex workflows into clear, scalable
operations. I am proactive, structured, and Relevant Focus Areas:
comfortable working in fast paced fintech and
International Political Economy
digital environments with multiple stakeholders.
Global Trade & Finance

Contact

[open contact info](look above in the "contact info" section)
Professional Experience
[open contact info](look above in the "contact info" section) (2025-2026)
Jakarta, Indonesia PARTNERSHIP & OPERATIONS ASSOCIATE
LIGA TENNIS & PADEL NETWORK | INDONESIA
Supported partner operations and B2B outreach across
Skills Indonesia
Built and maintained structured databases of potential partners
Partner Operations & Relationship including clubs, venues, and decision makers
Management Conducted market research to identify partnership opportunities
B2B Partnerships & Market Expansion and assess operational readiness
Problem-Solving Assisted in aligning partnership strategy with operational

Time Management realities of clubs and facilities

Operational Process Optimization
(2024-2025)
Market Research
CUSTOMER GUIDANCE SPECIALIST (FINTECH-ADJACENT /
CRM, Data Tracking & Reporting DIGITAL SERVICES)
INTERNATIONAL PLATFORM (REMOTE)

Language Delivered fast, accurate, and customer-focused
guidance in a high-volume live-chat environment
English
Developed strong communication, decision-making,
Ukrainian and prioritization skills under time pressure

Indonesian Built trust and long-term engagement through clear
explanations and structured responses
Russian

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