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Anene
Менеджер з продажу
- Age:
- 25 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
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ANENE KINGSLEY
Senior Sales Development Representative | IT Support
[open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section) | Ikoyi, Lagos
PROFESSIONAL SUMMARY
Results-driven professional with over 5+ years of experience spanning sales, customer success, and IT systems
support across international markets. Skilled in managing B2B client lifecycles while supporting technical
implementations, system integrations, and data-driven decision-making. Proven ability to drive revenue growth
through strategic pipeline management and upselling, while also leveraging tools like CRM platforms, SQL, and
analytics dashboards to optimize performance and client retention. Experienced in collaborating with cross
functional teams including sales, product, and engineering to deliver scalable solutions, improve system efficiency,
and enhance overall customer experience.
EDUCATION
Enugu State University Of Science and Technology | B.Sc in Computer Science 2020 | Nigeria
North London College | Post Graduate Diploma. 2024 | Tottenham, London
WORK EXPERIENCE
GLOBAL TECH SOLUTIONS | London, United Kingdom
Senior Sales & Account Strategy Manager 01/2024 – 08/2025
• Directed executive-level enterprise accounts, overseeing high-stakes renewals and strategic revenue growth
initiatives.
• Spearheaded a regional team to overhaul client onboarding, significantly reducing time-to-value for new global
partnerships.
• Orchestrated upsell and cross-sell programs that injected approximately $350,000 in new annual recurring revenue
(ARR).
• Leveraged advanced Salesforce and HubSpot analytics to manage complex pipelines and mitigate churn for at-risk
accounts.
NEXA DIGITAL SOLUTIONS. | Berlin, Germany
Sales & Customer Success Manager 06/2022 – 12/2023
• Led client lifecycle management from lead generation to onboarding and retention.
• Increased annual recurring revenue through upsell strategies and improved customer engagement that generated
about €450k in new annual revenue.
• Used Salesforce and HubSpot analytics to track pipeline performance and forecast revenue.
• Partnered with product teams to align customer feedback with feature development.
STRATEGIC OUTSOURCING LTD | Dublin, Ireland
Enterprise Sales & Customer Success Lead 02/2021 – 05/2022
•Managed a diverse portfolio of enterprise clients across North America and Europe, focusing on new acquisitions
and long-term renewals.
•Collaborated with technical implementation teams to ensure seamless service delivery and rapid issue resolution.
•Conducted deep-dive quarterly business reviews (QBRs) to identify expansion opportunities and align product
delivery with client goals.
INNOVATE SOLUTIONS | Sydney, Australia
Junior Web Developer 03/2020 – 02/2021
•Built and maintained responsive web pages using HTML, CSS, and JavaScript.
•Assisted in debugging and optimizing website performance.
•Collaborated with designers to implement UI/UX improvements. Supported
integration of basic APIs and third-party tools.
SKILLS
Salesforce, HubSpot, Google Analytics, Lead Generation, Pipeline Management, Upselling, Client Onboarding,
Account Management, Customer Engagement, Cross-Functional Collaboration, Reporting & Data Analysis, Basic
SQL & Database Management, Advanced Microsoft Excel & Google Sheets, HTML, CSS, JavaScript.
CERTIFICATIONS
• Google Analytics Certified
• Microsoft Certified: Azure Fundamentals (AZ-900)
LANGUAGES
• English
Senior Sales Development Representative | IT Support
[
PROFESSIONAL SUMMARY
Results-driven professional with over 5+ years of experience spanning sales, customer success, and IT systems
support across international markets. Skilled in managing B2B client lifecycles while supporting technical
implementations, system integrations, and data-driven decision-making. Proven ability to drive revenue growth
through strategic pipeline management and upselling, while also leveraging tools like CRM platforms, SQL, and
analytics dashboards to optimize performance and client retention. Experienced in collaborating with cross
functional teams including sales, product, and engineering to deliver scalable solutions, improve system efficiency,
and enhance overall customer experience.
EDUCATION
Enugu State University Of Science and Technology | B.Sc in Computer Science 2020 | Nigeria
North London College | Post Graduate Diploma. 2024 | Tottenham, London
WORK EXPERIENCE
GLOBAL TECH SOLUTIONS | London, United Kingdom
Senior Sales & Account Strategy Manager 01/2024 – 08/2025
• Directed executive-level enterprise accounts, overseeing high-stakes renewals and strategic revenue growth
initiatives.
• Spearheaded a regional team to overhaul client onboarding, significantly reducing time-to-value for new global
partnerships.
• Orchestrated upsell and cross-sell programs that injected approximately $350,000 in new annual recurring revenue
(ARR).
• Leveraged advanced Salesforce and HubSpot analytics to manage complex pipelines and mitigate churn for at-risk
accounts.
NEXA DIGITAL SOLUTIONS. | Berlin, Germany
Sales & Customer Success Manager 06/2022 – 12/2023
• Led client lifecycle management from lead generation to onboarding and retention.
• Increased annual recurring revenue through upsell strategies and improved customer engagement that generated
about €450k in new annual revenue.
• Used Salesforce and HubSpot analytics to track pipeline performance and forecast revenue.
• Partnered with product teams to align customer feedback with feature development.
STRATEGIC OUTSOURCING LTD | Dublin, Ireland
Enterprise Sales & Customer Success Lead 02/2021 – 05/2022
•Managed a diverse portfolio of enterprise clients across North America and Europe, focusing on new acquisitions
and long-term renewals.
•Collaborated with technical implementation teams to ensure seamless service delivery and rapid issue resolution.
•Conducted deep-dive quarterly business reviews (QBRs) to identify expansion opportunities and align product
delivery with client goals.
INNOVATE SOLUTIONS | Sydney, Australia
Junior Web Developer 03/2020 – 02/2021
•Built and maintained responsive web pages using HTML, CSS, and JavaScript.
•Assisted in debugging and optimizing website performance.
•Collaborated with designers to implement UI/UX improvements. Supported
integration of basic APIs and third-party tools.
SKILLS
Salesforce, HubSpot, Google Analytics, Lead Generation, Pipeline Management, Upselling, Client Onboarding,
Account Management, Customer Engagement, Cross-Functional Collaboration, Reporting & Data Analysis, Basic
SQL & Database Management, Advanced Microsoft Excel & Google Sheets, HTML, CSS, JavaScript.
CERTIFICATIONS
• Google Analytics Certified
• Microsoft Certified: Azure Fundamentals (AZ-900)
LANGUAGES
• English
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The candidate's resume is posted at https://www.work.ua/resumes/18210753/