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Anene

Account manager

Considering positions:
Account manager, Customer success manager, CRM-менеджер, Sales Executive, Sales manager
Age:
26 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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ANENE KINGSLEY
Senior Sales & Account Manager
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Ikoyi, Lagos

PROFESSIONAL SUMMARY
Customer Success & Account Manager with 5+ years of experience driving client retention, upselling, and revenue
growth across B2B markets. Proven track record of generating over $800K in combined annual revenue through
strategic account management and data-driven decision-making. Skilled in Salesforce, HubSpot, and analytics
tools to optimize customer lifecycles, reduce churn, and improve engagement. Adept at building strong client
relationships and collaborating with cross-functional teams to deliver scalable solutions

EDUCATION
Enugu State University Of Science and Technology | B.Sc in Computer Science 2020 | Nigeria

North London College | Post Graduate Diploma. 2024 | Tottenham, London

WORK EXPERIENCE

GLOBAL TECH SOLUTIONS | London, United Kingdom (Remote)
Senior Sales & Account Strategy Manager 01/2024 – 08/2025
• Directed executive-level enterprise accounts, overseeing high-stakes renewals and strategic revenue growth
initiatives.
• Spearheaded a regional team to overhaul client onboarding, significantly reducing time-to-value for new global
partnerships.
• Orchestrated upsell and cross-sell programs that injected approximately $350,000 in new annual recurring
revenue (ARR).
• Leveraged advanced Salesforce and HubSpot analytics to manage complex pipelines and mitigate churn for at-
risk accounts.

NEXA DIGITAL SOLUTIONS. | Berlin, Germany (Remote)
Sales & Customer Success Manager 06/2022 – 12/2023
• Led client lifecycle management from lead generation to onboarding and retention.
• Increased annual recurring revenue through upsell strategies and improved customer engagement that generated
about €450k in new annual revenue.
• Used Salesforce and HubSpot analytics to track pipeline performance and forecast revenue.

• Partnered with product teams to align customer feedback with feature development.

STRATEGIC OUTSOURCING LTD | Dublin, Ireland (Remote)
Enterprise Sales & Customer Success Lead 02/2021 – 05/2022
•Managed a diverse portfolio of enterprise clients across North America and Europe, focusing on new acquisitions
and long-term renewals.
•Collaborated with technical implementation teams to ensure seamless service delivery and rapid issue resolution.
•Conducted deep-dive quarterly business reviews (QBRs) to identify expansion opportunities and align product
delivery with client goals.

INNOVATE SOLUTIONS | Sydney, Australia (Remote)
Junior Web Developer 03/2020 – 02/2021
•Built and maintained responsive web pages using HTML, CSS, and JavaScript.
•Assisted in debugging and optimizing website performance.
•Collaborated with designers to implement UI/UX improvements. Supported
integration of basic APIs and third-party tools.

SKILLS
Salesforce, HubSpot, Google Analytics, Lead Generation, Pipeline Management, Upselling, Client Onboarding,
Account Management, Customer Engagement, Cross-Functional Collaboration, Reporting & Data Analysis, Basic
SQL & Database Management, Advanced Microsoft Excel & Google Sheets, HTML, CSS, JavaScript.

CERTIFICATIONS
• Google Analytics Certified
• Microsoft Certified: Azure Fundamentals (AZ-900)

LANGUAGES
• English

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