Personal information hidden

Address
Dnipro, Ukraine
Mykolya
Contact
Viter
[open contact info](look above in the "contact info" section) Linkedin
[open contact info](look above in the "contact info" section) http://[open contact info](look above in the "contact info" section)

EDUCATION
09.2016 - 06.2018
Dnepropetrovsk National University
railway transport.

ADDITIONAL EDUCATION EXPERIENCE
IAMPM 09.2023 - present
CS LTD
IT School IAMPM Project Management Courses (PM Hard Project Manager business department
Skills Planning)
Honours Degree Responsibilities
2022-2022 - Business Analyst Department Planning;
- Integration analysts department planning;
IAMPM - Planning of technical documentalist department;
- Communication between PM, testing, development
IT School IAMPM Project Management Courses (PM Hard departments for resource planning;
Skills: Release) - Calculating the capacity of the department, prioritizing tasks,
Honours Degree coordinating the order of tasks;
2022-2022
Achievements
- Clearly setting deadlines and prioritizing tasks, working
SKILLS according to available department capacity;
- Coordination between departments within a product without
 Тechnical knowledge and project management (SDLC,
divided teams;
Scrum, Kanban, Waterfall). - Implementation of agile methodologies in the company;
- Automating the task control system;
 Project work skills, description and modeling of business
processes, project testing (BPMN, UML).
02.2021 - 09.2023
 Remote collaboration tools (Miro, Figma, Zoom, Google Concord Fintech Solutions
services). Project Manager

 Conducting product/project training, product presentation. Responsibilities
 Jira, Confluence, Trello. - Management of projects and tasks for the development,
integration, implementation of IT products;
 Formation of technical documentation of the project - Coordination of contracts, invoices, improvements in the
(Statute, Initiation, WBS) company and with contractors;
- Conducting negotiations, building communication matrices
 Budget control, calculation and planning of funds in the at all stages of the project;
project. - Estimation and planning of terms, resources, budgets of
projects;
- Coordination of work on integration between software and
PERSONALITY systems in the company.
 Fast learning
Achievements
 Attentive to details
- Implementation and creation of software systems for the
 Result Oriented contact center of the bank. (2 level support, inbound and
outbound lines, chat system);
 Team player
- Formation of project documentation for the start and support
 Motivated of the project (charter, WBS, OSU, plan schedule etc)
- Automation of bank contact center processes (15%
 Positive
acceleration of processing customer requests)
 Responsible
 Self-organized
 Stress resistant
 01.2020 - 02.2021
LANGUAGES Insider Group
English - B2 (Upper-Intermediate) Project Manager

Responsibilities
SUMMARY - Launch and implementation of projects to automate and
Experienced and motivated project manager with more than 5 optimize business processes of companies;
years of project management experience in banking and finance. - Conducting business negotiations with partners;
I have knowledge and skills in planning, coordinating and - Audit and optimization of the work of departments of
implementing projects from inception to completion. companies;
Experienced in managing multi-tasking teams, optimizing - Preparation of technical specifications and documentation for
business processes, and managing budgets and risks. the implementation of projects;
Professionally communicate with clients and stakeholders, - Control of execution, prioritization of tasks for developers.
ensuring high levels of satisfaction and performance.
Achievements
- Launch and implementation of a CRM system based on Bitrix
24 for companies.
- Optimization of the sales department (25% acceleration of
work with leads)
- Optimization of the company's management department
(15% acceleration of project evaluation)
11.2019 - 01.2020
AT PrivatBank
Database Analyst.

Responsibilities
- Development of technical specifications for the completion of
data marts, statistics and software systems;
- Working with data marts, searching for information, studying
databases;
- Providing information, sampling, queries from the database.

Achievements
- Creation of analytical reports from the database.
- Working with databases (MySQL)