Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/18230463/

Work experience

Operation Engineer/Platform Engineer

from 05.2019 to now (7 years 2 months)
VF, Київ (Телекомунікації, зв'язок)

- Maintained stable operation of a high-load platform, ensuring reliability and performance.
- Delivered second-line technical support, addressing complex user issues efficiently.
- Investigated platform incidents and implemented solutions to resolve technical problems promptly.
- Collaborated with cross-functional teams, including the Product Owner, Product Manager, development team, and SRE vendor team, regarding incidents and platform enhancements.
- Participated in acceptance testing to ensure platform functionality and reliability.
- Conducted scheduled and emergency platform maintenance, minimizing downtime.
- Contributed to platform development planning, supporting feature prioritization.
- Verified and approved technical documentation to maintain compliance.
- Participated in platform information security audits.
- Connected new clients to the VPN gateway via IPSec, providing secure network access.

System administrator

from 07.2017 to 05.2019 (1 year 11 months)
Bohdan Corporation, Київ (Автобізнес та автосервіс)

- Administered networks, servers, and Active Directory to ensure seamless IT operations.
- Installed and configured operating systems and software (banking clients, 1C, MEDoc, etc.).
- Implemented and maintained antivirus protection, reducing the risk of malware and security incidents.
- Connected and configured peripheral devices to ensure smooth office operations.
- Configured video recorders, system software and network protocols.
- Maintained office equipment and network devices, minimizing downtime and service interruptions.
- Troubleshot hardware and software issues, improving system reliability and user productivity.
- Delivered end-user support, promptly resolving technical issues and improving overall user productivity and satisfaction.

Education

Open International University of Human Development "Ukraine", Kyiv

Institute of Computer Technologies/Specialization: Computer Systems and Networks, Київ
Higher, from 2015 to 2016 (1 year)

National Technical University of Ukraine "KPI"

Faculty of Electronics/Specialization: Design and production of electronic computing equipment, Київ
Higher, from 1995 to 2001 (6 years)

Additional education and certificates

Kubernetes Fundamentals

2023

Introduction to Linux

2022

Cisco Instructor Professional Development Course

2016

Cisco IT Essentials (ITE) – Certified Instructor

2016

Language proficiencies

• English — average
• Ukrainian — fluent

Additional information

Skills
Operating Systems & Servers:
Windows Server2003R2/2008R2/2012R2 (DNS, DHCP, AD-DS, GPO, WSUS, RDS, Hyper-V, NTP, File server);
Windows XP/7/8.1/10;
Linux RHEL/Oracle Linux/CentOS/Ubuntu;
Monitoring & Management Tools: Zabbix; Grafana; OTRS, Atlassian JIRA;
Development & Programming: VS Code, Docker, Kubernetes, Git;
HTML, CSS, JavaScript (core), Bash, AWK, Python (core);
Virtualization & Remote Access: Hyper-V, VirtualBox, VMware Workstation, PuTTY, MobaXterm;
Office & Productivity Tools: MS Word/Excel, LibreOffice Writer/Calc; Backup & Disk Tools: Clonezilla, Acronis, Windows Server Backup;
Databases: MS SQL Server Express, MS Access, MySQL 5;
CAD & Design Tools: AutoCAD, ArchiCAD, 3D-Flat, P-CAD, MathCAD, Photoshop;
Security & Networking: Stop Net 3.5, PERCo-S-600, UserGate, Traffic Inspector, NOD32, McAfee, Avira, COMODO, Microsoft Security Essentials;