Павлюк

Iнна Павлюк Education

Бакалавр менеджменту Sep 2004 - May 2008
СНАУ, Суми

Employment

Банківський працівник Apr 2018 - Dec 2025
Lloyds Bank, London
Консультування: Допомога клієнтам у виборі банківських продуктів
(депозити, картки, кредити).
Personal details Відкриття та ведення рахунків: Оформлення договорів на відкриття
поточних, депозитних та карткових рахунків для фізичних і юридичних
осіб.
Iнна Павлюк
Кредитування: Оформлення заявок на кредити, оцінка
платоспроможності позичальників.
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

С.хухра, в.садова 3, Супервайзер Oct 2014 - Apr 2017
Охтирський р-н Хухра Atelier de Courcellers, London

Managing and directing a team to achieve company goals.
Жіночий
Acting as a crucial link between frontline employees and management.
Overseeing day-to-day operations.
Український,Англійський
Ensuring productivity.
Scheduling shifts.
Training new hires and providing performance feedback.
Skills Maintaining a positive work environment.
Resolving conflicts and enforcing company policies.

Data entry Продавець Nov 2013 - Oct 2014
Burberry, London
Email correspondence
Advising clients on products, services and experiences.
Meeting scheduling
Ensuring they align with their lifestyle and preferences.
Database management Providing personalised recommendations and exceptional customer service.
Providing outstanding service standards.
Inventory management Building Emotional Connections.
Customer communication.
Sales management
Problem solving.
Organisational skills Time management.
Data entry.
Multitasking Email correspondence.

Customer communication Продавець Mar 2012 - Nov 2013
Louis Vuitton, London
Problem solving
Welcoming, advising, and assisting in clients selections.
Time management
Delivering a seamless experience, anticipating customer needs and
Building Emotional Connections maintaining brand prestige.
Providing detailed information about the features, history, and values of the
Customer empathy brand.
Personalizing the service.
Communication skills
Managing special sales.
Team collaboration After-sales follow-ups (as follow up emails, calls).
Own client requests end-to-end, resolving issues, complaints, or complex
Attention to detail scenarios to ensure high customer satisfaction.
Database management.
Conflict resolution
Inventory management.
Sales management.

Languages Продавець May 2011 - Mar 2012
Beauty Base, London
English
Maintaining records.
Russian Answering correspondence.
Scheduling meetings.
Ukrainian Handling phone calls and posts.
Handling correspondence emails.
Maintaining databases.
Hobbies Managing office inventory supplies.
Support manager with data entry.
Travel arrangements, and basic bookkeeping.
Reading

Traveling
Certificates
Yoga
ENIC Statement of comparability
Cooking
Present RQF level 6
Listening to music