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Nodar
Customer Support Agent
- City:
- Kyiv
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Nodar Labadze
Customer Support Manager
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Kyiv, Ukraine
Experience Summary
Customer Support Manager Mar 2024 - Present Sales and account management
Financial Markets professional with over 7 years of
Kyiv, Ukraine (Remote) experience in financial services
and metal products industries.
Handled sales and customer support via chats and calls for financial Skilled in client communication,
services. customer support, and team
Managed client accounts, answered questions, and resolved issues management, with a proven track
efficiently. record of increasing sales and
Used knowledge of sales and account management to improve client maintaining strong client
satisfaction and retention. relationships. Adaptable, results-
driven, and experienced in
Director Dec 2020 - Feb 2022 handling both calls and chats,
managing accounts, and leading
Metal Products Company
companies to success.
Kyiv, Ukraine
Oversaw all company operations, including sales, inventory, and staff
management.
Skills
Developed and implemented business strategies that increased
Financial Market
efficiency and revenue.
Knowledge
Managed key client accounts and negotiated high-value contracts.
Client
Sales Manager Oct 2018 - Dec 2020
Communication &
Metal Products Company Relationship
Kyiv, Ukraine Management
Supervised sales team and coordinated business development Team Leadership
initiatives.
Managed client accounts and maintained relationships with key Sales & Account
partners. Management
Increased sales volume through targeted strategies and team
leadership.
Languages
Forex Sales Representative Mar 2016 - Aug 2018
English
Kyiv, Ukraine Elementary
Conducted cold and warm calls, managed client accounts, and Georgian
promoted Forex services. Native
Developed strong communication skills and client relationship
management. Ukrainian
Achieved consistent sales targets through personalized outreach and Native
follow-up.
Russian
Native
Education
High School Diploma
2001 - 2013 Ukraine
International Relations - Master's Degree
International Relations
2017 - 2019 Ukraine
Law - Bachelor's Degree
Academy of Advocacy
2013 - 2017 Ukraine
Customer Support Manager
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Experience Summary
Customer Support Manager Mar 2024 - Present Sales and account management
Financial Markets professional with over 7 years of
Kyiv, Ukraine (Remote) experience in financial services
and metal products industries.
Handled sales and customer support via chats and calls for financial Skilled in client communication,
services. customer support, and team
Managed client accounts, answered questions, and resolved issues management, with a proven track
efficiently. record of increasing sales and
Used knowledge of sales and account management to improve client maintaining strong client
satisfaction and retention. relationships. Adaptable, results-
driven, and experienced in
Director Dec 2020 - Feb 2022 handling both calls and chats,
managing accounts, and leading
Metal Products Company
companies to success.
Kyiv, Ukraine
Oversaw all company operations, including sales, inventory, and staff
management.
Skills
Developed and implemented business strategies that increased
Financial Market
efficiency and revenue.
Knowledge
Managed key client accounts and negotiated high-value contracts.
Client
Sales Manager Oct 2018 - Dec 2020
Communication &
Metal Products Company Relationship
Kyiv, Ukraine Management
Supervised sales team and coordinated business development Team Leadership
initiatives.
Managed client accounts and maintained relationships with key Sales & Account
partners. Management
Increased sales volume through targeted strategies and team
leadership.
Languages
Forex Sales Representative Mar 2016 - Aug 2018
English
Kyiv, Ukraine Elementary
Conducted cold and warm calls, managed client accounts, and Georgian
promoted Forex services. Native
Developed strong communication skills and client relationship
management. Ukrainian
Achieved consistent sales targets through personalized outreach and Native
follow-up.
Russian
Native
Education
High School Diploma
2001 - 2013 Ukraine
International Relations - Master's Degree
International Relations
2017 - 2019 Ukraine
Law - Bachelor's Degree
Academy of Advocacy
2013 - 2017 Ukraine
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The candidate's resume is posted at https://www.work.ua/resumes/18248664/