Олена

Shostak Olena
HR-manager

Профіль
 [open contact info](look above in the "contact info" section)
Result-driven HR-manager with 3 years of experience in human resources management and 3 years of
 [open contact info](look above in the "contact info" section) prior leadership as Sales Team Lead within the same organization
Skilled in employee relations, HR administration, performance management and organizational
 Lviv
development.
Proven ability to build strong internal processes and foster a positive workplace culture
Навички
Досвід
Onboarding Ofboarding

HR-manager 2023 - 2026
Adaptation 1-1
NDA Lviv
KPI tracking
- Managed full employee lifecycle excluding recruitment: onboarding, adaptation, ofboarding
Performance Review
- Developed and implemented HR policies, procedures, and internal regulations
Learning ad Development - Administered performance review cycles and supported managers n employee evaluations. Designed
and facilitated 180/360-degree performance reviews
Motivation system design
- Handled employee relation, conflict resolution. Conducted regular 1-1 meetings with employees and
Internal Communications managers
- Maintained HR records,documentations and personnel files in compliance with labor law
Team Leadership and Coaching
- Designed and introduced material and non-material motivation system, including bonus structures,
CRM systems 1C MS Office recognition programs ad employee benefits initiatives

Jira Scrum Google docs - Monitored and analyzed HR metrics (turnover, engagement, absenteeism)
- Conducted stay interviews snd exit interview
Canva Trello HRM
- Maintained internal communication and supported employee engagement initiatives
B2B sales B2C sales AI - Managed compensation and benefits administration

Cloude Chat GPT
Sales Team Lead 2020 - 2023
Problem-solving
NDA Lviv
Presentation skills
- Lead and mentored a sales team
Strategic Planning - Conducted regular 1-1, coached team members, facilitated professional growth
- Managed team scheduling, workload distribution and reporting
Adaptability
- Participated in hiring interviews and onboarding of new sales staff
Emotional Intelegense - Assisted in closing deals by engaging with hesitant clients at the final stage

Data-driven decision making - Designed and implemented a team-bonus system
- Handled a personal book of clients

Sales-manager 2019 - 2020

Artprom Lviv

- Conducted cold and warm outreach calls to generate and qualify new leads
- Managed the full client journey from initial contacts through to contract signing
- Held in-person and online meetings with clients to present solutions and address needs
- Built a long-term client relationships
Prepared and negotiated commercial proposals and contracts
Bachelor`s and Master`s Degree

Public Administration and Management 2016 - 2020
Lviv Polytechnic National University