Віра

Name: Smulska Vira
E-mail: [open contact info](look above in the "contact info" section)
Address: Odesa, Ukraine
Mobile phone: [open contact info](look above in the "contact info" section) (Telegram)

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EDUCATION 2001–2007 Odessa I.I.Mechnikov National University
Department of physics, master's degree
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JOBS 2025-2026 Jooble, Freelance Customer Support Agent​
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- Provided support and resolved issues of varying complexity for ​
service users, including job seekers, employers, and partners.
- Used SQL queries to search, extract, and analyze information ​
from databases.

2024-2025 Uniwell, Billing Support Agent​
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- Communicated with customers via email in accordance with​
company policy.
- Resolve billing issues.​
​
2024 LTD "MAKEUP TRADING", Customer Support Manager​
​

- Helped to solve customers' problems regarding the use of the ​
website and interaction with carrier companies.​
- Сommunicated with users from different countries in English by ​
phone and also corresponded with them.

2022-2023 Godel Technologies, intern, Full Stack Developer
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- Worked on my own and team projects.​
- Studied new technologies, programs and tools, using them in practice. ​

2013-2021 PRO-TECH SERVICE, assistant accountant ​
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- Worked with various programs and banking applications.​
- Kept records of the client's finances clearly and responsibly.
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SKILLS - verbal and written communication​
- active listening and empathy
- problem-solving
- work experience with different sorts of documentation and programs
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LANGUAGE - English, Upper-Intermediate
- Ukrainian, native
- Russian, fluently
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PERSONAL communicative, responsible, purposeful, attentive to details