Анна
Спеціаліст підтримки
- City:
- Dnipro
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Skype: anna_malasay
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Junior QA Manual
Summary of Qualification
Understanding of the development processes and software life cycle
and techniques;
Strong knowledge in QA theory;
Test documentation: Checklist, Test Case, Bug Report, Test Plan;
Bug tracking system: Jira, Mantis;
Basics in SQL;
Experience in using tools: Chrome DevTools, Charles, Postman, JMeter;
Knowledge in Agile Software development methodology (SCRUM).
Experience
PrivatBank, since February 2010
Department of Non-Standard Catering for Premium Clients.
- the highest level of support for resolving customer issues
- detection of system errors
- communicating with customers/ employees
- collaborate with other departments to ensure that a complicated case may be resolved and the customer
remains happy.
Education
National Technical University "Dniprovska Polytechnic" ( 2007-2017), Master's (degree).
Additional Education
IT School Hillel
QA Manual (March 2019 – July 2019) https://certificate.ithillel.ua/view/17483817.
“Basics SQL SAP IQ” in PrivatBank (2020).
Languages
English - A2 (Intermediate) - continue to study and improve my knowledge.
More about myself
I'm a highly motivated and inspired QA and I constantly invest a lot of time and effort into self-education by
means of books and courses.
Open-minded and goal-oriented, I have an active teamwork attitude, nice interpersonal and communication
skills, and quick learning ability.
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