Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18281025/

Work experience

Customer service representative

from 03.2026 to 08.2026 (6 months)
Access Bank plc, Remote (Finance, banking, and insurance)

1)Handled customer’s inquiries and resolved complaint via phone, emails and live chat
2) supported the team in meeting service legal agreements and achieving customer satisfaction targets

Sales manager

from 02.2023 to 03.2026 (3 years 2 months)
Quentrixa Mobility Group, Remote (Wholesale, distribution, imports, and exports)

Worked with a centralized sales operations system for a distributed team across 5 countries
Worked closely with leadership to align sales targets with market demand fluctuations
Standardized CRM usage across teams, eliminating data inconsistencies

Sales Executive

from 07.2021 to 12.2022 (1 year 6 months)
Krestel industrial services, Remote (Wholesale, distribution, imports, and exports)

Handled B2B sales and client relationship management for industrial service solutions
Assisted in developing early-stage CRM processes for tracking leads and deals
Exceeded sales targets consistently by 25%+

Sales manager

from 01.2018 to 06.2021 (3 years 6 months)
Apexora Transit Group Inc, Remote (Wholesale, distribution, imports, and exports)

Managed a sales pipeline using CRM tools and dashboards
Grew monthly revenue by 42% by restructuring outbound sales strategy and improving lead qualification
Held daily/weekly virtual sales meetings, improving accountability and team productivity

Knowledge and skills

• Responsibility
• Conflict-free
• Honesty
• Attentiveness
• Active sales
• Discipline
• Adaptability
• Communicability
• Handling objections
• Educability
• Management of CRM
• Direct sales
• Sale of food products
• B2B Sales
• FMCG sales
• Hardworking
• Sale of real estate
• Diligence
• User 1C
• Goodwill

Language proficiencies

English — fluent