Contact information

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Work experience

Head of production

from 06.2023 to now (3 years 3 months)

Responsibilities:

Lead daily manufacturing operations, ensuring production targets, quality standards, and
delivery schedules are achieved.
Coordinate production, planning, engineering, procurement, warehouse, and quality
departments.
Develop and monitor operational KPIs supporting management decision-making.
Drive Lean Manufacturing initiatives and continuous process improvements.
Optimize production workflows through operational analysis and data-driven decision-making.
Monitor production efficiency and identify improvement opportunities.
Support strategic planning of manufacturing resources.
Lead recruitment activities for engineering positions, conducting interviews and candidate
assessments.
Develop employee performance evaluation methodology.
Build HR analytics and recruitment reporting dashboards.

Key Results:
Increased equipment utilization by 43%.
Improved productivity by 85% in selected production areas.
Reduced delayed production orders by 30%.
Automated reporting processes reducing reporting preparation time by 60%.
Implemented KPI monitoring system supporting operational management.
Designed competency-based employee performance evaluation framework.
Developed HR analytics system for workforce performance monitoring.

Industrial Engineer

from 09.2021 to 02.2023 (1 year 6 months)
Aptiv Services Ukraine, Черкаси (Машинобудування)

Improved manufacturing processes using Lean Manufacturing principles.
Conducted workflow analysis and process optimization.
Supported production planning and operational reporting.
Identified production bottlenecks through Root Cause Analysis.
Cooperated with cross-functional engineering teams.
Participated in KPI monitoring and production performance analysis.

Deputy Technical Support Manager & Shift Supervisor

from 04.2011 to 12.2017 (6 years 9 months)
Kyivstar JSC, Черкаси (Телекомунікації, зв'язок)

Managed operational support team of up to 30 specialists.
Coordinated incident management and service continuity.
Monitored operational KPIs and SLA performance.
Balanced team workload and optimized support processes.
Developed reporting tools supporting management decisions.
Supported B2B and B2C customers.
Managed incidents for enterprise telecommunications services.
Worked with FTTB, ADSL, SIP Trunk, VPN and IP Telephony.
Coordinated with network engineers and field technicians.

Education

Cherkasy State Technological University

Bachelor of automotive transport, Черкаси
Higher, from 2010 to 2013 (3 years)

Cherkasy Polytechnical College

Automotive transport, Черкаси
Specialized secondary, from 2007 to 2010 (3 years)

Additional education and certificates

Staff Adaptation & Training

Kyivstar JSC, 2016

Tech Recruiting Fundamentals

2022

Lean Manufacturing & Process Improvement

APTIV PLC, 2021; The Toyota Way, 2022

HR Management & Recruitment Processes

Genius Space, 2022

Цифрова грамотність

2022
Certificate

Knowledge and skills

• Power Query
• Застосування штучного інтелекту
• Business Process Management
• HR-аналітика
• Ведення CRM
• Користувач Бітрікс24
• Documentation management
• Document workflow automation
• Google Workspace
• 5S
• Lean production
• Adobe
• Microsoft Dynamics CRM
• Підбір керівного персоналу
• Ведення кадрового обліку
• Побудова HR-бренду
• Онбординг персоналу
• Користувач ERP-системи
• Advanced Excel
• Оптимізація бізнес-процесів
• Оптимізація виробництва
• Оптимізація витрат
• Оптимізація обліку
• Управління персоналом
• Стратегічне планування
• Dashboard
• Data analysis
• KPI Management

Language proficiencies

• Ukrainian — fluent
• English — above average

Additional information

Operations Manager with 14+ years of experience in manufacturing, operations,
telecommunications, and process improvement. Proven track record in Lean
Manufacturing, KPI management, cross-functional leadership, operational excellence,
and data-driven decision-making. Experienced in leading teams, optimizing
production planning, automating reporting, and improving business performance
through process optimization and operational analytics.