Альона

Alona Muradova
Senior QA Engineer
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Kyiv

Summary
Senior QA Engineer with 10+ years of experience in manual and backend testing, including 2+ years in QA leadership roles.
Proven expertise in document automation, enterprise web systems.
Experienced in building QA processes, leading teams of up to 10 engineers, mentoring specialists, and ensuring high product
quality across the SDLC.
Strong collaborator with product, development, and business stakeholders, combining hands-on testing with strategic quality
ownership.

Skills, Tools & Technologies:
- Testing - Manual testing, Web, API (REST, GraphQL), Automation (Playwright+TypeScript (beginner))
- Tools & Technologies - Postman, Swagger, Playwright (TS – intermediate); SQL (MySQL, MSSQL); Docker, Git, Linux; Azure
DevOps, Jira, TestRail, Confluence; Fiddler, Swagger, etc,
- English - B2

Experience
Senior Test Engineer Dec 2024 - Present
Infopulse/Tieto, Big 4 project Kyiv

High-load office workspace management platform enabling employees to reserve workspaces, manage bookings, access office
insights, and collaborate more effectively across locations.

Main responsibilities and tasks:
- Functional web and service/backend testing;
- Creating Test strategies, Test plans, Test cases and other test documentation needed for daily/sprint/release activities, review
test artifacts created by other team members;
- Analyze product requirements, specifications, and acceptance criteria for testability;
- Ensured adequate test coverage across features and environments, contributing to stable releases and reduced regression
issues;
- Tested AI‑powered chatbot features, verifying conversation flows, edge cases, and prompt‑based behavior;
- Automation activities using Playwright and TypeScript in collaboration with GitHub Copilot;
- Basic scripting/debugging to support testing activities.

Tools & Technologie: AZDO, VS Code, VS Code Flashpost, Playwright+TS, MS SQL, PostgreSQL, GraphQL, Swagger, Fiddler,
Mountebank, etc.
Senior Test Engineer Apr 2021 - Dec 2024
Infopulse/Tieto, Eye-share Capture project Kyiv

Eye-share is a Norwegian Company that helps to digitalize documents (mostly invoices) and automatically process them.

Main responsibilities:
- Manual web testing;
- Analysis and review requirements;
- Development and maintenance of test documentation from Test Plan to Test result report (AZDO);
- Logging & tracking defects (using Asana);
- Participation in project-related meetings/Leading demos;
- Newcomers
mentoring;

Tools & Technologies: JSON, XML, MSSQL, Windows, Postman, Fiddler, Azure DevOps, Jmeter)
Senior Manual QA Engineer Jun 2019 - Apr 2021
Ciklum Kyiv

Derivco project is a gambling company based in South Africa. The project that I've worked on deals with creating and
delivering different types of messages to users during an active session in game.

Main responsibilities:
- Manual web and backend API testing;
- Analysis and review requirements;
- Development and maintenance of test documentation from Test Plan to Test result report (AZDO, TestRail, Confluence);
- Logging & tracking defects (using Jira/AZDO);
- Participation in project-related meetings/Leading demos;
- Newcomers mentoring.

Tools & Technologies: JSON, XML, MSSQL, Git, Windows, Postman, Fiddler, Mountebank, GitLab, Octopus, Jira, Confluence,
Azure DevOps)
From Junior QA to Test Lead Jun 2016 - Jun 2019
EDIN (E-com) Kyiv

EDIN - Ukrainian product company that produces an electronic document interchange platform that helps retailers and
suppliers (mostly) to interchange needed documents.

Main responsibilities:
- Manual testing (functional, regression, retesting, exploratory, other);
- Web services / API testing (Postman/SoapUI);
- Analysis and review requirements;
- Development and maintenance of test documentation (using TestCaseLab, xwiki);
- Logging & tracking defects (using Youtrack/Redmine);
- Led and managed a manual QA team of 8–10 engineers, including hiring, onboarding, task planning, prioritization, and
performance feedback and day ‑to‑day support;
- Collaboration with AQA, Product, Sales, Support teams.
- Participation in project-related meetings.

Tools & Technologies: JSON, XML, HTML,CSS , MySQL, Git, Linux, Postman, SoapUI, Docker, GitLab, Youtrack, Redmine,
TestCaseLab, other

Education
Software Testing
QA Light
2015 - 2016

Accounting - Master's Degree
Kyiv national university of trade and economics (KNUTE)
2011 - 2017 Kyiv, Ukraine

Certifications
ISTQB Foundation Level