Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18303435/

Work experience

Customer support representative

from 06.2022 to 04.2026 (3 years 11 months)
GENERAL CONSULTING & SALES MGNT LTD, United Kingdom, Дистанційно (Освіта, наука)

Communicated with international students regarding educational opportunities and funding options.
Assisted students throughout the grant application and financing process.
Provided guidance and support in preparing documentation and submitting applications.

System support specialist

from 02.2021 to now (5 years 9 months)
NDA, Дистанційно (IT)

Searched for and matched appropriate products according to customer requests and internal requirements.
Worked with refunds, dispute resolution, and customer issue handling.
Analyzed refund cases and contributed to improving operational processes and customer satisfaction.

Education

Чернівецький національний університет імені Юрія Федьковича

Факультет історії, політології та міжнародних відносин, Чернівці
Higher, from 2020 to 2026 (6 years)

Диплом з відзнакою

Knowledge and skills

• Data management
• Teamwork
• Accuracy
• Стресостійкість
• Монтаж коротких відео
• Microsoft 365
• AI-анімація

Language proficiencies

English — above average