Johnpaul

Sales manager

Considering positions:: Sales manager, Sales representative, Sales analyst, Sales director
Age:: 22 years
City of residence:: Kyiv
Ready to work:: Remote

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NANDI JACOB
Custom Support / Sales Rep and Data Analyst

About me
Motivated Computer Science graduate (B.Sc., 3.6 CGPA) with 5+ years of experience across
support, sales , and real estate sectors.
Improved first contact resolution by 29% and reduced repeat inquiries by 24% through data-
driven problem solving.
Delivered excellent service to 100+ clients monthly while contributing to over 20% revenue
growth through upselling and client engagement.
Consistently exceeded real estate sales targets by at least 29% and closed 100+ deals with high
customer satisfaction.
Recognized as a top performer, ranking 4th nationwide out of 38 sales representatives by
revenue.

Work experience
Larjad Intl Company 2019 - 2022
Customer Support / Technical Support

i. Boosted first contact resolution by 29% through deligent
13 Ekorinim troubleshooting and personalized support.
Mavenco estate ii. Reduced repeat inquiries by 24% by studying and analyzing CRM
trends and recommending knowledge based improvements.
(look above in the "contact info" section) iii. Partnered with technical and sales teams to resolve escalated
(look above in the "contact info" section) issues and overall product experience .

Dannic motors and 2022-2024
rentals
Language sales representative

English
i. Customer service and retention: Delivered exceptional customer service to
100+ clients monthly resulting in positive feedback .
French (written) ii. Sales / Revenue contribution: Drone vehicle sales and rental bookings
contributing to over 20% increase in revenue through effective client consultation,
upselling and fleet promotion.

Skills
Time Management
Polanco Real estates 2024 – 2026
CRM Sales Representative

SQL Queries i. Surpassed sales quota by atleast 29% every quarter for 2 years .
ii. Maintained a high customer satisfaction score while closing 100+
Good Communication deals.
iii. Ranked 4th out of 38 Sales representatives Nationwide in Q3 and Q4
based on revenue generated.
Advanced Excel

Power BI
Education
Data Visualization
Wellspring University 2021-2024
Database Management
B.Sc. Computer Science
Problem Solving Graduated: 2025
CGPA: 3.6 / 4.0
Verbal Skills
Relevant Coursework: Database Management Systems
Programming Skills (DBMS), Data Structures, Programming Fundamentals,
Statistics

Johnpaul

Sales manager

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