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Work experience

Head of sales

from 08.2025 to now (1 year)
Kenechukwu Microfinance Bank PLC (Finance, banking, and insurance)

Business Development manager

from 04.2023 to 07.2025 (2 years 4 months)
Fairmoney Microfinance Bank, Remote (Finance, banking, and insurance)

Drove business growth by executing strategic initiatives focused on customer acquisition, loan portfolio expansion, and revenue generation.
Developed and managed relationships with key partners, merchants, and aggregators to increase market penetration.
Led field sales activities and agent networks to achieve targets across lending, deposits, and digital transactions.
Identified new business opportunities through market analysis and competitor insights, translating them into actionable strategies.

Aggregator manager / Direct sales agent

from 05.2021 to 06.2023 (2 years 2 months)
fidelity Bank PLC, Remote (Finance, banking, and insurance)

Drove customer acquisition through direct field sales, onboarding individuals and businesses onto banking products and services.
Promoted and sold key offerings including loans, savings accounts, POS services, and digital banking solutions.
Recruited, trained, and managed a network of aggregators and agents to expand market reach and distribution channels.
Monitored aggregator and agent performance, ensuring achievement of set targets across deposits, transactions, and loan disbursement.
Provided continuous support and field supervision to agents, resolving operational challenges and improving productivity.
Identified and developed new business opportunities within assigned territories to increase customer base and revenue.
Ensured proper onboarding (KYC compliance) and adherence to regulatory and internal policies.
Tracked daily and weekly sales activities, preparing performance reports and insights for management review.
Managed customer relationships, handled inquiries, and resolved complaints to drive satisfaction and retention.
Coordinated with internal teams to ensure seamless service delivery and quick resolution of field issues.

Business Development Officer

from 09.2016 to 02.2021 (4 years 6 months)
OPAY, Remote (Finance, banking, and insurance)

Identified and pursued new business opportunities to drive customer acquisition and revenue growth.
Promoted and sold the bank’s products, including loans, savings, and digital banking services, to individuals and SMEs.
Built and maintained strong relationships with customers, ensuring high satisfaction and retention.
Supported the development and execution of sales and marketing strategies within assigned locations.
Conducted market research to identify trends, customer needs, and competitor activities.
Generated and followed up on leads, converting prospects into active customers.
Collaborated with internal teams (operations, risk, and marketing) to ensure seamless service delivery.
Monitored sales performance and prepared regular reports for management review.
Ensured compliance with KYC requirements and regulatory policies during customer onboarding.
Assisted in resolving customer issues promptly to enhance overall experience.

Education

University of Nigeria Nsukka

Psychology, Kyiv
Higher, from 2012 to 2016 (4 years)

Additional education and certificates

MASTER OF BUSINESS ADMINISTRATION

2

Knowledge and skills

• Communicability
• Attentiveness
• Active sales
• Purposefulness
• Discipline
• Honesty

Language proficiencies

English — fluent