Vladyslav

ZAICHENKO VLADYSLAV
HEAD/TEAM LEAD (PAYMENTS/RISK/VERIFICATION)

PROFILE
Operations leader with proven experience building and scaling payment,
payout, and verification functions. Managed a team of 7 specialists in a
CONTACT 24/7 environment, driving process optimization, fraud reduction, and
payment conversion improvements. Strong focus on ownership, efficiency,
[open contact info](look above in the "contact info" section) and cross-functional collaboration.

[open contact info](look above in the "contact info" section)
WORK EXPERIENCE
Casino.UA 06.2024 - PRESENT
SKILLS Team Lead Payments/Verification

Built and led a team of 7 specialists, including hiring, onboarding, and
Team Leadership & Hiring performance management.
Payments & Payout Structured and launched three operational направления: Payments,
Payout, and Verification.
Operations Designed and implemented end-to-end processes for KYC, payment
Fraud Prevention & Risk flows, and payout approvals.
Owned payment performance and conversion, including traffic
Management distribution, anomaly detection, and anti-abuse measures.
Process Design & Established fraud prevention practices: duplicate detection, payment
method validation, and risk flags.
Optimization
Managed communication with payment providers, including issue
KYC / Verification resolution and limits optimization.
Introduced operational improvements and automation initiatives to
Data Analysis & Reporting
reduce manual workload.
Payment Providers Collaborated with Product, Analytics, and Support teams to improve
Management user experience and operational efficiency.
Built internal documentation and onboarding system for new
Jira, Grafana employees.
Maintained team statistics and prepared regular reports for
leadership.

Favbet 10.2022 - 06.2024
Senior Manager (Payments / Risk / Verification)
Processed and reviewed payment transactions and payouts with
focus on risk control.
Handled complex and edge cases, including fraud подозрения and
problematic transactions.
LANGUAGES Conducted account and payment method verification (KYC / AML
checks).
Russian — Native Worked with payment providers on transaction issues and
Ukrainian — Fluent расследованиях.
English — Intermediate Supported junior team members and shared best practices.

Favbet
07.2019 - 10.2022
ACHIEVEMENTS Risk Manager (Payments / Risk / Verification)
Monitored player activity and transactions to identify potential fraud
and abuse.
Built operational processes
Performed manual reviews of accounts, deposits, and withdrawals.
from scratch across three Investigated suspicious behavior, including multi-accounting and
направления. payment anomalies.
Assisted in KYC verification and validation of customer data.
Improved payment flow Worked with internal teams to resolve payment-related issues.
stability and conversion Followed established procedures to ensure compliance with risk
policies.
through traffic redistribution
and monitoring.
EDUCATION
Reduced risk exposure by
implementing structured Master 2017 - 2018
fraud detection and Poltava State Agrarian Academy
Economics
verification procedures.
Established clear workflows Bachelor 2013 - 2017
between Payments, Payout, Poltava State Agrarian Academy
Economics
Verification, and Support
teams.