Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/18359643/

Work experience

AI Integration Specialist

from 12.2024 to now (1 year 8 months)
Upwork, Дистанційно (IT)

AI Integration Specialist building n8n and Make.com workflows for 10+ clients. I help businesses automate repetitive processes, connect disconnected tools, and streamline operations using AI, APIs, and workflow automation.

My work includes CRM automation, lead management systems, AI-powered workflows, API integrations, content automation, and internal operations optimization.

Examples of my work:
• Built an AI-powered email workflow that processes booking inquiries, checks availability via API, generates context-aware draft replies, and saves them to Gmail for review
• Developed a HubSpot–Xero integration with dynamic pricing that automatically creates and sends invoices when deals are marked as “Won”
• Created an automated Instagram → X (Twitter) cross-posting system using scraping, AI content adaptation, and scheduled publishing
• Implemented a RAG-based AI agent with a vector database for intelligent document search and retrieval
• Set up WhatsApp Business automation for lead capture with auto-replies and Google Sheets integration
• Built CRM and lead-routing automations with webhook handling, duplicate checks, follow-ups, and notifications

Tech stack:
Platforms: n8n (primary), Make.com, Zapier
AI/LLMs: OpenAI API, Claude API (Anthropic), Google Gemini
APIs: REST, webhooks, OAuth 1.0a/2.0, custom HTTP integrations
Cloud: AWS Lambda, Supabase, PostgreSQL, Docker
Video/Media: Creatomate, FFmpeg, ElevenLabs TTS
Business Tools: HubSpot, ClickUp, Airtable, Google Sheets
Social: Instagram Graph API, X/Twitter API v2, LinkedIn API, Discord, Telegram

Planning manager

from 02.2024 to 11.2024 (10 months)
LoveCrafts Ukraine, Дистанційно (IT)

• Issued daily production orders based on confirmed schedules and tracked program timeliness
• Analyzed warehouse inventory to ensure the availability of necessary SKUs for production
• Generated weekly reports on production capacity and managed master data settings
• Identified manual bottlenecks in supply & demand processes, inspiring transition to workflow automation

Supply manager

from 08.2018 to 01.2022 (3 years 6 months)
OKKO, Львів (Автобізнес та автосервіс)

Coordinated the work of contracting organizations in response to requests.
Managed emails within the Service Desk system.
Contributed to the development of service contracts and equipment repair agreements
for the company's restaurants and cafes.
Monitored the movement of fixed assets.
Oversaw payments to contractors.

Education

НУ ЛП

Фінанси, Львів
Higher, from 2011 to 2016 (5 years)

Additional education and certificates

MASC - Marketing Automation School, Marketing Automation Specialist

2024, 3 місяці

Knowledge and skills

• AI integration
• Document workflow automation
• CRM
• Optimization of business processes
• Airtable
• AI prompting
• JSON
• No-code
• Low-code
• Business Process Management
• Lead generation
• Llm agents
• Zapier
• Google API
• Microsoft Dynamics CRM
• N8n

Language proficiencies

English — above average