Бахадир

Bakhadyr Hezler
Turkish / Russian / Ukrainian Customer Support Specialist
PROFILE
Motivated and reliable customer support professional with experience in fast-paced environments. Strong communication skills and ability to assist customers effectively. Fluent in Turkish, Ukrainian, and Russian, with a good level of English. Experienced in handling customer inquiries, solving problems, and working with diverse clients. Open to relocation across Europe and eager to grow within an international company.
WORK EXPERIENCE
Content Creator / Video Production Coordinator — Fabiosa Media (October 2023 – July 2024)
• Created, filmed, and organized engaging social media video content for large online audiences
• Managed the full content production process from idea development to shooting coordination
• Produced viral short-form videos that achieved over 1 million views
• Coordinated filming logistics, locations, and production schedules
• Worked creatively under deadlines while maintaining high-quality content standards
• Collaborated with team members to deliver audience-focused digital media content
YouTube Host / Football Content Creator — “Pivniy Time” YouTube Channel (Summer 2024)
Customer Service Assistant (Online Support) — Tesco, United Kingdom (2022 – Present)
• Hosted football podcasts and live streams for a YouTube audience
• Provided customer support through online orders and in-store assistance
• Created engaging football-related content and participated in live discussions
• Responded to customer enquiries and resolved issues efficiently
• Built audience engagement through entertaining and interactive broadcasts
• Delivered friendly and professional service at all times
• Videos regularly achieved 3,000+ views across multiple uploads
• Handled complaints and ensured customer satisfaction
• Covered football news, match analysis, and fan discussions
• Worked in a fast-paced environment and managed multiple tasks
• Communicated effectively with customers from diverse backgrounds
Production Manager (Film Industry) — Ukraine (2018 – 2022)
• Managed production processes for filming projects and video content
• Coordinated crew members and organized daily shooting schedules
• Ensured smooth workflow on set and met production deadlines
• Handled on-set problem solving and adapted to changing conditions
• Maintained communication between departments and team members
• Supported high-quality content delivery under time pressure
SKILLS
• Customer Support & Client Communication
• Multilingual Communication
• Problem Solving & Adaptability
• Teamwork & Collaboration
• Time Management & Multitasking
• Attention to Detail
LANGUAGES
• Turkish — Fluent
• Russian — Fluent
• Ukrainian — Fluent
• English — Intermediate (B2)
ADDITIONAL INFORMATION
Based in the United Kingdom. Open to relocation across Europe. Available to start immediately.