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Єлизавета

Менеджер з підтримки клієнтів

Considering positions:
Менеджер з підтримки клієнтів, спеціаліст служби підтримки, модератор контенту, медіа-аналітик, Email-маркетолог
Age:
23 years
City:
Odesa

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ABOUT ME

Hardworking, responsible, and disciplined specialist with a
serious approach to work and strong respect for deadlines.
I am a fast learner, easily adapt to new tasks and changes,
and can efficiently handle large amounts of information
while maintaining strong attention to detail.

My previous work experience helped me develop stress
resistance, organization, multitasking abilities, and the
YAKUNINA ability to work efficiently in a fast-paced environment.
YELYZAVETA
I approach tasks creatively, quickly understand the tone
LANGUAGES
and specifics of a project, and stay open to new ideas and
English B1, Ukraininan native
professional growth in the digital field. I work
comfortably both independently and as part of a team,
CONTACTS always staying involved in the process and focused on
E-mail: [open contact info](look above in the "contact info" section) delivering quality results. I'm currently looking for a quiet,
Telegram: @dgnr11 remote job. I want to work digitally, and right now I'm at
the point where I have the time and opportunity to do so.
EDUCATION
Odessa National Economic
University WORK EXPERIENCE
2020-2024
Bachelor’s degree, faculty of Customer Support Representative (Chat Support)
international economics, November-February 2023
manager of tourism and
hospitality industry. Provided real-time chat support to customers,
maintaining a friendly and professional tone.
HOBBY Assisted users with technical issues and product related
inquiries.
Digital drawing (Procreate
Resolved customer complaints and escalated complex
mostly, Photoshop)
cases to the appropriate departments.
photography, videomaking.
Maintained detailed records of interactions in the
CRM system.
Worked in a fast-paced environment while
maintaining attention to detail and high-quality
communication
Followed customer service standards and contributed
to a positive user experience
Sales Consultant (Grocery Department)
March-August 2025

Provided customer service and consultations, ensuring a positive shopping
experience.
Maintained communication with clients, answered inquiries, and assisted in
product selection.
Monitored stock levels and ensured proper product display and labeling.
Handled documentation and daily sales reports in accordance with company
standards.

Actress (Children’s Media Content)
March 2024-January 2025

Studied scripts and deeply understood the concept of each project.
Participated in rehearsals, creative meetings, and team brainstorming sessions.
Collaborated closely with all departments — direction, production, and costume
design.
Demonstrated flexibility, improvisation skills, and quick adaptation to script
changes.
Team collaboration on set
Participation in all stages of product production
Maintaining the image and style of the project

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