Contact information

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Work experience

Logistics manager

from 04.2022 to 02.2026 (3 years 11 months)
Delta logistics, Remote (Individuals)

Dear Hiring Team,

I’m applying for the *Logistics Dispatcher* role at your company I bring *4 years of experience* with a US-based company, with strong knowledge of US and Canada routes, DOT regulations, and cross-border logistics.

I’ve coordinated shipments, scheduled loads, tracked drivers, and worked with carriers like DHL, UPS, and FedEx to ensure on-time delivery. I’m skilled in dispatch software, route optimization, and resolving issues in real time.

Customer service manager

from 03.2011 to 09.2016 (5 years 7 months)
Firstbank, Remote (Consulting, accounting and auditing)

I was in charged of inbound and outbound calls, myself and my team had the job of taking compliants and resolving all issues related to customers accoung as quickly as posible

Education

National open University

Computer science
Higher, from 2012 to 2016 (4 years)

Knowledge and skills

• Teamwork
• Attentiveness
• Resourceful and organised
• Educability
• Conflict-free
• Honesty
• Active sales
• Adaptability
• Discipline
• Handling objections
• Management of CRM

Language proficiencies

English — fluent

Additional information

Achievements*: Reduced delivery delays by 18% by optimizing routes and improving driver communication during 4 years with a US-based logistics company
- *Technical Skills*: Proficient in TMS, GPS tracking, Route4Me, Microsoft Excel, and ELD systems. Familiar with DOT regulations and cross-border US-Canada freight
- *Personal Qualities*: Highly organized, calm under pressure, strong problem-solving and communication skills. Available for night/weekend shifts
- *Certifications*: Valid driver’s license. Forklift certified. HAZMAT awareness training


1. *Achievements with numbers* - "Dispatched 50+ loads weekly with 97% on-time rate"
2. *Relevant skills* - DOT, TMS, dispatch software, route planning
3. *Workplace requirements* - "Willing to work nights/weekends", "Own vehicle + valid license"
4. *1 personal quality* that matters for dispatch - "Detail-oriented, calm under pressure"