Максим

MAKSYM SLOBOZHAN
Senior Business / Technical Analyst – FinTech, Payments, Big-5 Banking
Email: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section) LinkedIn:
[open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Soft Skills:​

Ability to resolve challenging tasks. Strong troubleshooting skills. Communicate with key stakeholders,
understand business needs and how to increase business values of products. Finally, transform them to real
income.​

Business analysis skills:​

Experience in leading and managing projects as a Business Analyst and/or Product Manager in the Banking,
Fintech, Investments, E-commerce areas.Work on areas such as Core Banking Systems, CRM, Risk Decision
Engine, Risk Limit Management Tool, Portfolio Management, DWH and Data Lake Experience in change
management, onboarding processes and KYC, KYB, KYT. Strong research, analytical, organizational and
planning skills. In-depth experience in process analysis and optimization. Communication and interpersonal
skills. Work on requirement gathering, business process modeling, and gap analysis. Work in cross-functional
teams and collaborate with business and technical stakeholders. Ability to work independently and as part of a
team and flexibility to adapt to changing project requirements and deadlines.​

System analysis skills:​

System Analyst with 15+ years of experience developing mobile apps (iOS/Android) and digital banking services.
Specialization: requirements, API integrations, OpenAPI, BPMN, and mobile app UX scenarios. Work with Flutter
and Native frameworks. System Analysis. Requirements Elicitation. As-Is and To-Be Analysis. Gap Analysis.
Business Process Modeling and Optimization. Business Requirement Documents. Functional and System
Requirement Specifications. Use Cases and User Stories. Application Programming Interface Design and
Documentation. REST, SOAP, gRPC, JSON, XML, Kafka, RabbitMQ, SQL. Oracle Database, IBM DB2,
PostgreSQL, MongoDB. Business Intelligence and Reporting with Power BI, Qlik, and Tableau. Core Banking
Systems. Payments and Cards. Cross-border Payments. Risk Decision Engines. KYC, KYB, KYT and
Anti-Money Laundering processes. UML, BPMN. Agile, Scrum, Kanban. Jira and Confluence. CRM - Salesforce,
Pega, Creatio.

International Payments & Messaging Standards: SWIFT (MT/MX), SEPA (Instant, Credit Transfer),
cross-border payment workflows, correspondent banking integration.

Digital Onboarding & Credit Card Issuance: development of online web application flows for retail credit
cards, orchestration of digital onboarding journeys, integration with credit bureau systems, automated
decisioning and underwriting, account opening, card issuance, and activation processes.

Decisioning & Underwriting Automation: integration with Risk Decision Engines, credit policy rules, scoring
models, income and affordability assessment, fraud prevention and AML checks within application flows.

KEY ACHIEVEMENTS
Implemented a Risk Limit Management Tool for an international bank, significantly reducing manual card
transaction processing and increasing efficiency. Participated in the implementation of an automated Core
Banking System, reducing transaction costs and improving service availability. Delivered Risk Decision Engine
and Portfolio Management solutions improving fraud detection and scoring models. Improved investment
accounting efficiency by thirty percent through advanced software solutions. Increased project implementation
success rate by thirty percent through structured requirements documentation. Successfully implemented the
CBS (Core Banking System) – Equation by Misys, practical experience in developing on the AS/400. Involved in
the whole process related to the loan life: created business processes for loans, created the accounting model for
developers.

PROFESSIONAL EXPERIENCE​

Senior Business / System Analyst - Ukrpay (10/2025 - Present, Ukraine)​

Banking services (Loans).Requirements analysis for an iOS/Android mobile app.Preparing BRD based on clients
needs.Preparing SRS and API specifications (OpenAPI).Designing REST APIs and RPCs for the mobile
app.Creating BPMN processes.Preparing UX flows for mobile screens.Integration with backend systems: core
banking, payment gateway, credit scoring.Launched an API for mobile banking.Reduced loan application
processing time by 35%.Work with Android studio.

Senior Business / System Analyst – Raiffeisen Bank (11/2024–09/2025, Ukraine)

Designed and documented application programming interfaces supporting risk management and digital
banking flows. Conducted current state and target state analysis, gap assessments, and impact analysis.
Collaborated with product managers, developers, and quality assurance teams to deliver regulated banking
solutions. Created and maintained Business Requirement Documents and System Requirement
Specifications
Senior Business Analyst – Allvue Systems (08/2023–11/2024, Poland)

Delivered investment accounting solutions for funds and fixed-income instruments. Developed business
requirements for accounting entries and financial models including accruals and profit and loss calculations.
Collaborated with development and quality assurance teams to ensure accurate implementation. Supported
global clients during implementation and adoption phases and conducted end-user training sessions.

Freelancer (Senior Business/System Analyst) - Self Employment (01/2023 - 07/2023, Ukraine)

Managed 1 fintech and gambling projects, increased revenue by $50 000 through strategic execution.
Created SRS, BRD, API's specifications.

Senior Technical Business Analyst – Payall Payment Systems (04/2022 - 12/2022, Sweden)

Led the design and documentation of application programming interfaces for Mastercard-enabled cross-border
and card payment flows. Coordinated onboarding, due diligence, and compliance activities including Know Your
Customer, Know Your Business, and Know Your Transaction processes. Collaborated with product management,
engineering, and user experience teams on payment platform modernization.

System Analyst – Finstar Asia (09/2020 – 12/2021, Vietnam)

Developed system requirement specifications for microlending platforms. Improved system efficiency by analyzing
software and hardware alignment with business requirements. Examined existing systems and produced
specifications for new and modified solutions. Acted as a liaison between business stakeholders and information
technology teams.

Senior System Analyst – Alfa-Bank (03/2020 - 05/2020, Ukraine)

Identified, analyzed, and structured functional and non-functional requirements for banking systems. Prepared
technical specifications and application architecture documentation. Participated in all stages of the software
development lifecycle including internet banking system implementation.

Middle System Analyst – Astound Commerce (02/2019 – 03/2020, Ukraine)

Worked on Salesforce Sales and Marketing Cloud omni-channel e-commerce solutions. Conducted application
programming interface analysis and documentation. Integrated systems using Oracle Integration Cloud Service
and supported data extraction and transformation processes using SOQL.
IT Business Analyst – iBPM Service (10/2017 – 03/2019, Ukraine)

Participated in Customer Relationship Management implementations using the Pega BPM platform. Modeled
and optimized business processes, prepared business and functional requirements, and supported system
integration and testing activities. Conducted presentations and knowledge transfer sessions for clients.

Business Intelligence Analyst – DPA (12/2016 – 10/2017, Ukraine)

Performed business analysis for public electronic procurement systems. Developed analytical models and
dashboards using business intelligence tools. Modeled business processes and supported data-driven
decision-making.

Department Head / System Analyst – Bank Finance & Credit (09/2013 – 06/2015, Ukraine)

Led a team responsible for automation of banking processes and systems. Modeled business processes using
Business Process Model and Notation. Collaborated with development teams and performed system testing.
Conducted data analysis and reporting using database queries.

Project Management Specialist – Bank of Cyprus (09/2010 – 04/2013, Cyprus)

Participated in the implementation of a Core Banking System (Misys Equation). Improved transaction
processing efficiency through system deployment. Worked on loan lifecycle processes, data mapping, and
data migration between banking systems.​
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EDUCATION
Master of Finance – Kyiv National University of Technology and Design (2000-2006, Ukraine)​
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LANGUAGES
English – Advanced; Ukrainian – Native; Russian – Native