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ARTEM SUMMARY
PAVLENKO
Motivated and adaptable young specialist with experience in customer
Customer Support support, communication, and freelance design work. Comfortable
working with CRM platforms, resolving customer issues, and
communicating with users in multiple languages. Interested in improving
DETAILS professional and creative skills through practical experience and graphic
• [open contact info](look above in the "contact info" section) design studies.
• [open contact info](look above in the "contact info" section)
• Kyiv, Ukraine EXPERIENCE

SKILLS Jun 2025 — Sep 2025
• CRM Platforms Customer Support
• Customer Support Kyiv, Ukraine
• Active Listening
• Conflict Resolution Worked in the iGaming industry, providing customer support and
• Communication Skills assisting users with billing and technical issues. Communicated with
• Problem Solving clients through CRM platforms including Zendesk, improved
• Adaptability problem-solving skills, and helped resolve customer disputes in English,
• Teamwork Ukrainian, and Russian.

LANGUAGES Jun 2024 — Current
• Ukrainian — Native Freelancer
• Russian — Native Kyiv, Ukraine
• English — Intermediate
• Polish — Elementary Working on freelance projects related to design and gaming. Created
social media content and gained experience in communication, creativity,
and independent work management.

EDUCATION

2015 — 2026
Secondary Comprehensive School No.229 of the City of Kyiv
Kyiv, Ukraine
ACHIEVEMENTS

• Diploma for second place in the All-Ukrainian English Olympiad among
11th grade students.

• First place in the school volleyball tournament.

• Second place in the school football tournament.

INTERESTS

• Graphic Design
• Art and Visual Content
• Communication
• Psychology
• Philosophy
• Martial Arts