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Project Manager with experience in IT and SaaS projects, focused on structured delivery,
process transparency, and predictable execution.

Experienced in coordinating cross-functional teams across the full project lifecycle, working
in operations-heavy environments with changing requirements and shared resources.

Project Manager
02.2026 – Now Kyiv office
ToDo LTD (AI / Web / Mobile)

Coordinated development team activities and communication with stakeholders,
clients, and technical specialists.

Nataliia Rudenko Supported projects throughout the lifecycle: requirements gathering, planning,
task management, testing, and release activities.

Project Manager (BA/QA) Collected and clarified requirements, prepared user stories, user cases, and user
flows, and performed task decomposition.

yiv, kraine Remote / ybrid Performed manual testing of AI solutions and mobile applications, including
business scenario validation, bug reporting, and test case creation.

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Project Manager
02.2023 – 02.2024 Remote
TG Consulting (ERP/ SAP Business One)
HARD SKILLS
L ed delivery of client initiatives, including one complex program with multiple
Project delivery managemen interrelated sub-projects.

Coordinated cross-functional teams of 3–10 specialists across planning,
Requirements analysi execution, and delivery.

Risk and dependency managemen Managed scope, task decomposition, delivery tracking, and documentation.

Supported predictable delivery by maintaining visibility of progress, risks, and
elivery tracking and reportin dependencies in a high-uncertainty environment.
SLA / PI trackin
ira, Confluence, Trello oogle
Sheets, Exce
Marketing Project Coordinator
CRM, ERP (SAP B1) Marketing Office 05.2022 – 12.2022 Remote

SOFT SKILLS Coordinated up to 10 client projects in parallel across marketing and P R
initiatives.

Managed end-to-end workflows, tracked timelines and workload, and supported
Structured thinkin on-time delivery.

Clear communicatio Maintained project documentation, CRM data, contracts, and invoicing.

wnershi
Ability to work with uncertaint
Technical Support Team Lead
Strong coordination skills 03.2020 – 03.2022 Kyiv, Ukraine
Checkbox (SaaS / IT)
LANGUAGES L ed support operations for a SaaS product, coordinating L1–L2 teams (~40
agents).

Ukrainian Maintained SLA performance of 89–92%, improved response times by ~20%, and
100% Mother tongue reduced complaints by 10–15%.

Built operational reports and collaborated with technical and product teams on
recurring issues.
English Norwegian

du cation
pper-Intermediate Intermediate

Bachelor’s Degree in Management
2017
Kyiv National University of Trade and Economics

Frontend & Manual QA Courses
2020
Infopulse Ukraine