Personal information hidden

Diana Dinar
3.11.1984
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Education & Professional Development
2001–2005 — Bachelor’s Degree in English Interpretation & Teaching, V. N. Karazin Kharkiv
National University. Specialized in English language, interpretation, translation, and
cross-cultural communication.

2016–2017 — NLP professional courses, Kyiv. Focused on communication, negotiation, and
behavioral psychology.

2019–2020 — Motivation Psychology & Tomology Studies, Kyiv. Training in emotional
awareness, coaching, personal development, and behavioral patterns.

2021–2024 — Various advanced courses and workshops in psychology, emotional intelligence,
communication strategies, and client-oriented support systems.

Languages
●​ Russian — Native
●​ Ukrainian — Fluent
●​ English — Advanced
Professional Experience
2026 — AI Sales & Campaign Research Specialist

AI Merch (AI-driven startup, Remote)

●​ Conducted campaign research and lead generation for international clients
●​ Created personalized outreach and creative sales copy for email campaigns and
messaging platforms
●​ Managed communication with potential clients through email and online channels
●​ Assisted in building AI-enhanced sales strategies and customer engagement
approaches
●​ Supported business development through analytical research and market insights
●​ Worked in a fast-paced startup environment focused on innovation and automation

2025 — Brand Representative & Sales Promotion Specialist

Monbar Ciders, Kyiv

●​ Represented the brand at trade fairs, festivals, presentations, and promotional events
●​ Presented products directly to customers, distributors, and retail partners
●​ Acted as a communication bridge between suppliers, retail chains, and business
platforms including supermarket networks such as Silpo
●​ Built strong customer relationships through product storytelling and презентации
●​ Increased brand awareness through promotional activities and live product
demonstrations
●​ Assisted in organizing marketing campaigns, tastings, and advertising initiatives
●​ Negotiated with partners and supported the development of long-term business
cooperation

2025 — Hotel Receptionist & Administrator

Eney Hotel

●​ Managed reservations, guest check-ins, and check-outs
●​ Created a welcoming and professional atmosphere for guests
●​ Monitored housekeeping quality standards and coordinated with staff
●​ Prepared daily cashier reports for both hotel and restaurant operations
●​ Managed cash handling and payment operations
●​ Issued invoices for individual and corporate clients
 ●​ Assisted guests with special requests and problem resolution
●​ Maintained high standards of customer service and hospitality

2025 — Online Sales Specialist (Beauty Industry)

Stoyana Prof

●​ Provided customer support through chats and phone calls
●​ Increased sales through a highly client-oriented communication approach
●​ Conducted cold calls and product consultations
●​ Worked with IP telephony systems and 1C software
●​ Built long-term relationships with customers and identified client needs
●​ Assisted clients in selecting products based on individual preferences

2023–2025 — Online Psychologist & Program Curator

International Therapeutic Program “I SEE YOU” (Remote)

●​ Conducted online consultations, coaching sessions, and psychological support
●​ Worked individually and with groups of up to 30 participants
●​ Presented the program during webinars and online events
●​ Conducted interviews with participants and analyzed successful client cases
●​ Contributed to the development and improvement of the program methodology
●​ Helped create a supportive and transformational learning environment

2023 — International Experience: Portugal & Austria

●​ Lived and worked abroad in multicultural environments
●​ Worked as a hostess and waitress in local establishments
●​ Worked online as an English teacher and gastro guide
●​ Developed strong adaptability and problem-solving skills in unfamiliar environments
●​ Organized logistics for pets and personal belongings across Europe
●​ Successfully achieved relocation and integration goals independently

2017–2022 — Hostess Manager

●​ Created a welcoming and engaging atmosphere for guests
●​ Increased customer spending through communication and sales techniques
●​ Developed a network of loyal and returning clients
 ●​ Maintained high-level self-presentation and customer service standards
●​ Assisted in resolving guest concerns and managing customer satisfaction

2020 — Forex Application Tester (Remote)

●​ Tested a training application designed to improve Forex trading transactions
●​ Reported technical issues and usability improvements
●​ Assisted in evaluating user experience and platform functionality

2017–2018 — Guide & Personal Assistant, Kyiv

●​ Organized private and business tours for foreigners in Kyiv, Kharkiv, and Odesa
●​ Provided full support to clients during their stay in Ukraine
●​ Assisted with personal requests, logistics, and communication
●​ Ensured high-quality customer experience throughout the tours

2015–2017 — Recruitment Agency for Overseas Employment (Personal
Business)

●​ Selected candidates for international job opportunities
●​ Conducted interviews and consultations
●​ Helped clients choose suitable positions according to their skills and ambitions
●​ Provided support regarding accommodation, salary, and work adaptation
●​ Assisted in resolving employment-related issues

2007–2015 — Hostess | International Travel & Child Raising

●​ Developed strong communication and interpersonal skills through international
experience
●​ Adapted quickly to multicultural environments and diverse social settings

2006–2007 — English Teacher, Kyiv

●​ Taught English language courses up to B2 level
●​ Prepared students for practical communication and language improvement
2005–2006 — Interpreter & Personal Assistant

Tongji University

●​ Supported representatives of a Ukrainian ballet school in daily operations
●​ Provided interpretation during classes, meetings, negotiations, and events
●​ Assisted with organization of schedules and leisure activities
●​ Taught English to Chinese students

2005–2006 — Bartender & Waitress

Vienna Café, Shanghai, China

●​ Delivered customer service in an international environment
●​ Maintained effective communication with foreign guests and team members

Personal Skills
●​ Strong communication and negotiation skills
●​ Sales and presentation expertise
●​ Customer relationship management
●​ Analytical and critical thinking
●​ Problem-solving abilities
●​ Attention to detail
●​ Abilities to manage multiple priorities
●​ Front desk and administrative coordination
●​ Upselling and client engagement
●​ Adaptibility
●​ Emotional intelligence and empathy
●​ Fast learning and adaptability
●​ Organizational and multitasking skills
●​ Decision-making under pressure
●​ Team motivation and leadership support
●​ Cross-cultural communication
●​ Goal-oriented mindset and responsibility
●​ Ability to quickly understand people’s needs and personalities