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Nsikak
Торговий представник
- Considering positions:
- Торговий представник, оператор call-центру, контент-менеджер, менеджер з продажу
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone number
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You can get this candidate's contact information from https://www.work.ua/resumes/18611211/
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Nsikak Ekom Friday
Kyiv,Ukraine • [open contact info ](look above in the "contact info" section) • [open contact info ](look above in the "contact info" section)
Summary
ReliableCustomer Service Representative with extensive track record in demanding sales and account
management environments. Strong presenter, communicator and problem solver, working effectively and
productively with diverse customers and individual needs.
Work history
VIP Support Specialist Chat Manager , 10/2024 - 02/2026
Gamicorp Gaming and Betting Company - Kyiv
Handled live chat support for VIP customers
Responded to account, payment, and gameplay questions
Verified customer accounts and documents
Resolved technical and transaction issues
Followed company policies and responsible gaming rules
Maintained professional and polite communication at all times
Customer Service Specialist Remote, 03/2023 - 12/2023
Mack's Moving Company USA
Answered incoming customer calls and chats
Collected customer information and entered data into CRM systems
Scheduled services and updated bookings
Provided accurate service information and pricing
Followed scripts and internal procedures
Ensured customer satisfaction by promptly addressing queries and concerns.
Customer Support Representative Remote, 10/2022 - 02/2023
Manhattan Dental Spa New York USA - New York
Handled inbound calls and chat messages from patients
Scheduled appointments and updated records
Entered patient data accurately into company systems
Assisted with basic insurance verification
Resolved patient inquiries calmly and professionally
Customer Support Representative Remote, 01/2021 - 07/2022
American International Logistics Inc USA
Responded to customer calls and messages
Provided shipment status updates
Entered and updated client data in CRM
Coordinated with internal teams
Resolved complaints and follow-up requests
Participated actively in team meetings; shared insights and feedback garnered from customer interactions.
Handled difficult situations calmly, preserving company reputation.
Skills
Live chat support
Customer communication Written and verbal communication skills
CRM systems Order processing Complaint resolution
Data entry Shipping and receiving Telephone skills
Script adherence Results oriented Sales enquiry handling
Problem solving
Time management
Remote work discipline
MS Office
Telephone customer support
Education
Bachelor of Arts Micro-biology
AkwaIbom State University 03/2013 - 10/2016
Languages
English:
Fluent
Custom
Availableon request
Kyiv,Ukraine • [
Summary
ReliableCustomer Service Representative with extensive track record in demanding sales and account
management environments. Strong presenter, communicator and problem solver, working effectively and
productively with diverse customers and individual needs.
Work history
VIP Support Specialist Chat Manager , 10/2024 - 02/2026
Gamicorp Gaming and Betting Company - Kyiv
Handled live chat support for VIP customers
Responded to account, payment, and gameplay questions
Verified customer accounts and documents
Resolved technical and transaction issues
Followed company policies and responsible gaming rules
Maintained professional and polite communication at all times
Customer Service Specialist Remote, 03/2023 - 12/2023
Mack's Moving Company USA
Answered incoming customer calls and chats
Collected customer information and entered data into CRM systems
Scheduled services and updated bookings
Provided accurate service information and pricing
Followed scripts and internal procedures
Ensured customer satisfaction by promptly addressing queries and concerns.
Customer Support Representative Remote, 10/2022 - 02/2023
Manhattan Dental Spa New York USA - New York
Handled inbound calls and chat messages from patients
Scheduled appointments and updated records
Entered patient data accurately into company systems
Assisted with basic insurance verification
Resolved patient inquiries calmly and professionally
Customer Support Representative Remote, 01/2021 - 07/2022
American International Logistics Inc USA
Responded to customer calls and messages
Provided shipment status updates
Entered and updated client data in CRM
Coordinated with internal teams
Resolved complaints and follow-up requests
Participated actively in team meetings; shared insights and feedback garnered from customer interactions.
Handled difficult situations calmly, preserving company reputation.
Skills
Live chat support
Customer communication Written and verbal communication skills
CRM systems Order processing Complaint resolution
Data entry Shipping and receiving Telephone skills
Script adherence Results oriented Sales enquiry handling
Problem solving
Time management
Remote work discipline
MS Office
Telephone customer support
Education
Bachelor of Arts Micro-biology
AkwaIbom State University 03/2013 - 10/2016
Languages
English:
Fluent
Custom
Availableon request
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The candidate's resume is posted at https://www.work.ua/resumes/18611211/