Contact information

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Work experience

Sales assistant

from 04.2022 to now (4 years 5 months)
Індітекс Україна, Barcelona (Роздрібна торгівля)

Managed daily store operations ensuring
smooth execution of commercial and financial processes, including payment issues resolution and POS system support
Coordinated staff scheduling and shift
planning to ensure optimal operational coverage and efficiency
• Supported inventory control processes, monitoring stock movement and ensuring product availability and accuracy
• Executed visual merchandising guidelines,
adapting product presentation to maximise commercial performance and customer engagement
• Handled customer service interactions, resolving complex inquiries and contributing to a high-quality customer experience
Ensured compliance with operational procedures, including store opening/closing and internal process standards
• Developed strong skills in operational efficiency, stock management, customer behaviour understanding, and commercial execution, applicable to E-commerce and Merchandising environments

Education

Львівський торгівельно економічний університет

Маркетинг, Львів
Higher, from 2019 to 2024 (5 years)

Knowledge and skills

• Зосередженість
• Комунікабельність
• Ведення документації
• Здатність до навчання
• Лідерство
• Управління командою
• Стресостійкість