Сергій

Curriculum Vitae
Personal

Name Serhii Bilan
Phone number [open contact info](look above in the "contact info" section)
Email [open contact info](look above in the "contact info" section)

Profile

Currently I am looking for new opportunities. I easily find common ground with people and smoothly integrate into new
teams. I have extensive experience in working with clients, and most of the professions I have held involved direct contact
with people in various situations, including stressful ones. Not only that, but I am skilled in both listening and speaking
appropriately to resolve key issues.
My experience in logistics includes working with drivers and brokers in the forwarding sector. I worked as a dispatcher for
almost 2.5 years, handling both dry and refrigerated cargo. I have a high level of proficiency and practical conversation skills
in the English language.

Work experience

Sep 2022 Logistics Dispatcher
Altas
Major working experience included communication with drivers and brokers while covering the
loads. Skills included:

‑ Active listening
‑ Conflict resolution and persuasion
‑ High stress resistance
‑ Multitasking
‑ Computer literacy

Aug 2020 - Sep 2022 Operator
EasyPay, Zhyromyr
I spent 2 years working for "EasyPay" service as a payment support specialist, used to work
with copmlicated payment situations and difficult clients, had miltiple buisness meeting with
partners.
Have experience working with CRM, transactions and complicated situations.

Education and Qualifications

Sep 2018 - May 2022 Bachelor
Zhytomyr Ivan Franko State University, Zhyromyr
Recieved bachelors degree in physics.

Sep 2022 - Jan 2024 Master
Zhytomyr Ivan Franko State University, Zhyromyr
Recieved masters degree in computer science.

Interests

I like to work out, playing videogames, collection perfumes.

Skills

DAT

CRM

Languages

English

Ukrainian

Russian