Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/18642681/

Work experience

Personal Assistant

from 06.2025 to 03.2026 (10 months)
Private client, Remote (Individuals)

Provided remote administrative and organisational support, including scheduling, task coordination, communication and follow-ups. Managed documents and records, organised priorities, and ensured tasks were completed on time. Worked independently, handled changing requests, and maintained confidentiality.

Customer Support & Online Business Assistant

from 11.2024 to 02.2026 (1 year 4 months)
TheGirlyHQ, Remote (Beauty, fitness, sports)

Provided customer support through phone and online channels, responding to enquiries and assisting with orders, deliveries, complaints and refunds. Processed and followed up on customer orders, maintained organised customer information, and supported daily administrative tasks. Communicated professionally with customers and helped resolve issues promptly.

Executive Assistant

from 06.2019 to 06.2022 (3 years)
Bells Event Company, Remote (Hotel and restaurant industry)

Provided administrative and operational support, including scheduling, coordinating tasks and communicating with clients, team members and external contacts. Assisted with event planning and organisation, maintained records and followed up on assigned tasks. Helped resolve day-to-day issues and supported smooth event operations.

Education

Ternopil national Medical university

Medicine, Ternopil
Unfinished higher, from 2021 to 2028 (7 years)

Additional education and certificates

ALX Virtual Assistant Program

2024, 3 months
Certificate

Knowledge and skills

• Educability
• Honesty
• Time management
• Attentiveness
• Conflict settlement
• Customer orientation
• Work with clients
• Communication
• Discipline
• MS Excel
• Google Sheets
• Data entry
• User ChatGPT
• Receiving and processing orders
• Google Workspace

Language proficiencies

• English — advanced
• Spanish — beginner

Additional information

Fluent English-speaking professional with experience in customer communication, administrative support and online business operations. I am organised, attentive to detail, adaptable and quick to learn new systems. Comfortable working independently in a remote environment and communicating with customers by phone and online. Interested in developing my skills in customer support, virtual assistance, CRM systems and AI-assisted workflows.