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Арсений
Менеджер з продажу
- City of residence:
- Kharkiv
- Ready to work:
- Kharkiv, Remote
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ARSENIY CHERKASHYN
Phone Email Address
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Kharkiv, Ukraine
About Me Experience
Dedicated and reliable customer support
specialist with 6 months of experience at
Nova Post, providing professional assistance Nova Post 2025 - 2026
and resolving customer inquiries efficiently. Customer Support
Strong communication and problem-solving
skills developed through customer-facing roles, Worked in customer support, assisting clients with delivery services, parcel
as well as previous service in the military tracking, and shipment issues. Handled customer inquiries via chat and phone,
and the police force. resolved complaints, and provided timely solutions in a fast-paced environment.
Able to stay calm under pressure, work in Coordinated with internal logistics teams to ensure accurate information and
fast-paced environments, and maintain a high smooth delivery processes.
level of responsibility and discipline.
Military 2024- 2025
Special Purpose Police Battalion
Served in a special purpose police battalion, performing operational duties in
high-risk environments. Assisted in maintaining public order, responding to
emergencies, securing designated areas, and supporting special operations.
Skills Worked as part of a tactical unit, following commands, coordinating with team
members, and operating under strict discipline in fast-changing and high-
pressure situations.
Customer Support
Policeman 2023 - 2024
Problem-solving mindset Main Directorate of the National Police in Kharkiv
Worked in law enforcement, including participation in criminal investigations
Fast learner involving serious offenses. Assisted in responding to incidents, gathering
information, supporting investigative procedures, and preparing documentation.
RESPONSIBLE AND DISCIPLINED Gained experience working in high-pressure environments, maintaining
attention to detail, and following strict procedural standards.
Teamwork and collaboration
Time management skills
Education
August 2020 - April 2023
Kharkiv National University of Internal
Affairs ( bachelor )
June 2023 - November 2024
Kharkiv National University of
Internal Affairs ( magister )
languages
English - Upper Intermidiate
Ukrainian - Native
Phone Email Address
[
About Me Experience
Dedicated and reliable customer support
specialist with 6 months of experience at
Nova Post, providing professional assistance Nova Post 2025 - 2026
and resolving customer inquiries efficiently. Customer Support
Strong communication and problem-solving
skills developed through customer-facing roles, Worked in customer support, assisting clients with delivery services, parcel
as well as previous service in the military tracking, and shipment issues. Handled customer inquiries via chat and phone,
and the police force. resolved complaints, and provided timely solutions in a fast-paced environment.
Able to stay calm under pressure, work in Coordinated with internal logistics teams to ensure accurate information and
fast-paced environments, and maintain a high smooth delivery processes.
level of responsibility and discipline.
Military 2024- 2025
Special Purpose Police Battalion
Served in a special purpose police battalion, performing operational duties in
high-risk environments. Assisted in maintaining public order, responding to
emergencies, securing designated areas, and supporting special operations.
Skills Worked as part of a tactical unit, following commands, coordinating with team
members, and operating under strict discipline in fast-changing and high-
pressure situations.
Customer Support
Policeman 2023 - 2024
Problem-solving mindset Main Directorate of the National Police in Kharkiv
Worked in law enforcement, including participation in criminal investigations
Fast learner involving serious offenses. Assisted in responding to incidents, gathering
information, supporting investigative procedures, and preparing documentation.
RESPONSIBLE AND DISCIPLINED Gained experience working in high-pressure environments, maintaining
attention to detail, and following strict procedural standards.
Teamwork and collaboration
Time management skills
Education
August 2020 - April 2023
Kharkiv National University of Internal
Affairs ( bachelor )
June 2023 - November 2024
Kharkiv National University of
Internal Affairs ( magister )
languages
English - Upper Intermidiate
Ukrainian - Native
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The candidate's resume is posted at https://www.work.ua/resumes/18660600/