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Богдан
Оператор служби підтримки
- Considering positions:
- Оператор служби підтримки, оператор чата, менеджер з продажу
- City of residence:
- Kyiv
- Ready to work:
- Remote
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The job seeker has provided: Phone number
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You can get this candidate's contact information from https://www.work.ua/resumes/18663642/
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SUMMARY
Bogdan
Akulov
• Conflict Resolution in High-Pressure
Environments
• Advanced Written Communication
• Customer-Centric Problem Solving
INFLUENCE MANAGER
SKILLS [open contact info ](look above in the "contact info" section)
• Sociability
[open contact info ](look above in the "contact info" section)
• Stress Tolerance
• Responsibility Leszno32, 01-247
• Teamwork
• Energetic
EXPERIENCE
09/2025 - 11/2025
HOBBIES Customer Support Specialist (Dispute Resolution)
• Boxing International Online Gaming Company | Warsaw
• Tennis Handled customer inquiries in English within the online casino industry,
• Gym / Weight Training including issues related to payouts and gaming disputes. Resolved conflict
situations between users and the platform, ensuring a high level of customer
satisfaction.
08/2024 - 10/2024
Email Marketing Specialist
EPC Network | Warsaw
• Created and managed email campaigns, analyzed their performance, and
optimized key metrics.
EDUCATION
09/2018 - 08/2021
Taras Shevchenko National University of Kyiv | Kiev
International relations
LANGUAGES
Ukrainian, Russian, English, Polski: First languages
Ukrainian: C2 Russian: C2
Proficient Proficient
English: B2 Polish: B2
Upper intermediate Upper intermediate
I hereby give consent to the processing of my personal data for the purpose of
recruiting for the position I applied for.
Bogdan
Akulov
• Conflict Resolution in High-Pressure
Environments
• Advanced Written Communication
• Customer-Centric Problem Solving
INFLUENCE MANAGER
SKILLS [
• Sociability
[
• Stress Tolerance
• Responsibility Leszno32, 01-247
• Teamwork
• Energetic
EXPERIENCE
09/2025 - 11/2025
HOBBIES Customer Support Specialist (Dispute Resolution)
• Boxing International Online Gaming Company | Warsaw
• Tennis Handled customer inquiries in English within the online casino industry,
• Gym / Weight Training including issues related to payouts and gaming disputes. Resolved conflict
situations between users and the platform, ensuring a high level of customer
satisfaction.
08/2024 - 10/2024
Email Marketing Specialist
EPC Network | Warsaw
• Created and managed email campaigns, analyzed their performance, and
optimized key metrics.
EDUCATION
09/2018 - 08/2021
Taras Shevchenko National University of Kyiv | Kiev
International relations
LANGUAGES
Ukrainian, Russian, English, Polski: First languages
Ukrainian: C2 Russian: C2
Proficient Proficient
English: B2 Polish: B2
Upper intermediate Upper intermediate
I hereby give consent to the processing of my personal data for the purpose of
recruiting for the position I applied for.
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The candidate's resume is posted at https://www.work.ua/resumes/18663642/