Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/18717510/

Work experience

QA engineer

from 06.2023 to 01.2026 (2 years 8 months)
AIceberg Labs, Дистанційно (IT)

RESPONSIBILITIES:
- Performed manual testing (E2E, regression, exploratory) for Web, SaaS, and Mobile apps (iOS/Android).
- Validated APIs and backend logic using Postman (JSON payloads, status codes, error handling).
- Tested LLM outputs for accuracy, hallucinations, and memory consistency across multi-turn conversations.
- Verified AI safety guardrails, content filtering, and prompt injection resilience.
- Evaluated generative AI features (text-to-image) and AI voice interactions (STT, TTS, latency, NLU).
- Reported bugs in Jira with clear reproduction steps and evidence (logs, screenshots, videos, console/network data).


ACHIEVEMENTS:
- Built an internal event-tracking tool using Cursor, reducing analytics verification time by 90%.
- Automated payment testing for sales funnels, reducing testing time by 90%.
- Improved LLM response quality by creating a 50+ edge-case checklist for systematic hallucination testing.
- Owned full QA lifecycle for ChatMasters and PunchLine (requirements analysis, test planning, execution, release validation).
- Contributed to QA efforts for 6 AI-driven product releases (ChatMasters, Talefy, Nymfy, Busy, MuzMaker, PunchLine).

Technical support specialist

from 09.2018 to now (7 years 11 months)
MODUS X, Біла Церква (IT)

RESPONSIBILITIES:
- Tested AI agents for response accuracy, relevance, and consistency
- Troubleshoot and resolve technical problems.
- Maintain and support systems, workstations, mobile devices, printers and peripherals.
- Providing Level 2 technical support for internal users.

ACHIEVEMENTS:
- Writing detailed instructions for users on various programs or frequently asked questions.
- Provide technical support for 200 internal users.
- M.E.Doc program administration

Education

Kyiv Professional College of Computer Technology and Economics of the National Aviation University

Specialization Electrical Engineering, Electronics and Communication Systems / Technician, Київ
Specialized secondary, from 2004 to 2008 (4 years)

Additional education and certificates

IT School GoIT - QA Engineer

2023, 5 місяців
Certificate

Prometheus - QA Automation tester

2024, 4 місяці
Certificate

Knowledge and skills

• Чесність
• Ручне тестування
• Написання bug reports
• Написання тест-кейсів
• Postman
• Jira
• Складання чеклістів
• Git
• Ведення документації
• Scrum
• Qase
• QA manual
• Тестування API
• Тестування мобільних застосунків
• Тест
• Знання STLC
• Тестування ПЗ
• Функціональне тестування
• Нефункціональне тестування
• Software Development Life Cycle
• SQL
• HTML
• CSS
• Адаптивність
• Playwright
• Python
• QA Automation
• Тестування додатків на Android
• Тестування додатків на iOS
• Testomat.io
• Regression testing
• Smoke testing

Language proficiencies

English — average